Dugless Flowers
Fort Valley,GA
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Customer-oriented General Manager with years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
1
1
year of professional experience
Work History
General Manager
Purdue
Perry, GA
06.2018 - 06.2019
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Launched new, robust business management software system, resulting in improved operational insight and planning.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives
Education
High School Diploma -
Mocon High
Macon, GA05.2001
Skills
- Assignment Delegation
- Sales Promotion
- Business Leadership
- Training Management
- Mathematical Calculation and Reasoning
- Sales Tracking
- Focus and Follow-Through
- Staff Scheduling
Timeline
General Manager
Purdue
06.2018 - 06.2019
High School Diploma -
Mocon High
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