Duke Choe
Brea,CA
Summary
Versatile and results-driven professional with experience at Enchanted Coffee, adept in espresso machine operation and clear communication. Excelled in developing customer relationships and leveraging up-selling techniques, significantly enhancing customer satisfaction. Proven track record in multitasking and conflict mediation, contributing to a positive and efficient work environment.
Overview
8
8
years of professional experience
Work History
Barista
Enchanted Coffee
Santa Ana, CA
03.2024 - Current
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
Youth Development Professional
Boys & Girls Club Of Greater Houston
Brea, CA
05.2024 - 10.2025
- Monitored progress of youth in order to evaluate program effectiveness.
- Demonstrated appropriate behavior, listened carefully to others and showed respect for people to promote positive influence for youngsters.
- Assisted youths in developing short-term goals that would lead them towards long-term success.
Marketing Associate
BannedLA
Los Angeles, CA
11.2017 - 12.2020
- Collaborated with product development teams to ensure marketing alignment.
- Managed relationships with external vendors for advertising and promotional services.
- Collected and reported on customer demographics, preferences, and buying habits to help marketing teams target strategies.
Education
Bachelor of Science - Marketing Research
Biola University
La Mirada, CA12-2017
Skills
- Espresso machine operation
- Up-selling
- Clear communication
- Conflict mediation
- Multitasking and organization
- Safe food handling
- Cash handling
- Latte art
Timeline
Youth Development Professional
Boys & Girls Club Of Greater Houston
05.2024 - 10.2025
Barista
Enchanted Coffee
03.2024 - Current
Marketing Associate
BannedLA
11.2017 - 12.2020
Bachelor of Science - Marketing Research
Biola University
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