Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dulce Pina

Las Vegas,NV

Summary

Dedicated professional with experience in customer service and team leadership. Known for effective communication and problem-solving skills, consistently contributing to positive workplace culture and improved customer satisfaction.

Overview

5
5
years of professional experience

Work History

Receptionist

Sahara Chrysler Jeep Dodge Ram
08.2025 - Current
  • Communicate effectively with technicians regarding service requirements and customer concerns to enhance workflow.
  • Maintain accurate records of services performed, contributing to efficient documentation processes within the department.
  • Schedule appointments for service and sales departments, optimizing workflow and customer satisfaction.

Assistant Manager

Rapid Cash Advances Inc.
01.2023 - 08.2024
  • Assisted in achieving sale goals by cross-selling opportunities and promoting bank products and services.
  • Managed cash handling processes, maintaining accuracy in transactions and balancing drawers.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Lead Server

Yama Sushi
03.2021 - 09.2022
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.

Server

Kaizen Fusion Roll & Sushi
09.2020 - 08.2021
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Education

High School Diploma -

Desert Pines High School
Las Vegas, NV

Skills

  • Organization skills
  • Time management
  • Customer/Client relations
  • Cash handling

Languages

Spanish
Native or Bilingual

Timeline

Receptionist

Sahara Chrysler Jeep Dodge Ram
08.2025 - Current

Assistant Manager

Rapid Cash Advances Inc.
01.2023 - 08.2024

Lead Server

Yama Sushi
03.2021 - 09.2022

Server

Kaizen Fusion Roll & Sushi
09.2020 - 08.2021

High School Diploma -

Desert Pines High School