Dulce Ramirez
Eglin AFB,Florida
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Temple Kids Dental
03.2019 - 12.2020
- Greeted guests at front desk and engaged in conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collecting deposits, fees, and payments.
- Verify patient dental insurance benefits prepare and manage patient charts.
- Manage patient records in a dental database in accordance with privacy regulations.
Babysitter
Care.com Inc
06.2014 - 01.2017
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Communicated positively with children and guardians.
- Communicated with parents regarding children's progress and development, raising any issues.
- Administered medications, following strict instructions from parents and medical labels.
- Monitored children's play activities to verify safety.
- Prepared healthy, age-appropriate snacks and meals.
Education
No Degree - Dental Assisting
Temple Dental Assisting School
Temple, TX03.2019
High School Diploma -
Giddings High School
Giddings, TX08.2016
Skills
- Customer Assistance
- Patient Referral
- Scheduling
- Greet Visitors
- Filing
- Reminder Calls
- Answer Telephone Calls
- Sorting and Labeling
- Claim Handling
- Information Updates
- Verify patient dental insurance benefits
- Collect and process payments from patient/Insurance
- Followup on cancellations and no shows
- Document patient dental treatments and transactions
- Manage patient records in a dental database in accordance with privacy regulations
Timeline
Front Desk Receptionist
Temple Kids Dental
03.2019 - 12.2020
Babysitter
Care.com Inc
06.2014 - 01.2017
No Degree - Dental Assisting
Temple Dental Assisting School
High School Diploma -
Giddings High School
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