Dulce Sabillon
Houston,TX
Summary
Adaptable individual with a versatile background in hospitality. Recognized for strong attention to detail and customer engagement, contributing to team productivity and operational excellence. Ready to leverage expertise to drive sales and enhance client satisfaction.
Overview
2
2
years of professional experience
Work History
server and bartender
Olive Garden - Darden Restaurants
Houston, TX
03.2025 - Current
- Managed high-pressure, fast-paced workflows while maintaining accuracy and attention to detail.
- Handled and reconciled large volumes of cash and electronic transactions with precision and accountability.
- Monitored and enforced safety and regulatory compliance, including alcohol service laws and workplace safety standards.
- Built strong client relationships through professional communication, active listening, and personalized service.
- Maintained inventory, tracked supplies, and coordinated orders to optimize operations and reduce waste.
- Trained and mentored new staff, improving team efficiency and knowledge of standard procedures.
- Quickly adapted to changing demands and priorities while maintaining a professional demeanor.
- Promoted products and services strategically, increasing sales and customer engagement.
Server and host
Plucker Wing Bar
Houston, Texas
06.2023 - 03.2025
- Provided excellent customer service by actively listening, resolving concerns, and ensuring client satisfaction.
- Managed multiple priorities in a fast-paced environment while maintaining accuracy and attention to detail.
- Communicated effectively with diverse teams to coordinate tasks and deliver results under tight deadlines.
- Handled sensitive financial transactions with accuracy, accountability, and integrity.
- Consistently met performance goals while adapting quickly to new systems and processes.
- Trained and guided new team members, improving onboarding efficiency and team productivity.
- Built positive client relationships through professionalism, empathy, and strong interpersonal skills.
- Maintained compliance with company policies, safety standards, and quality requirements.
Education
Associate of Science - Radiology
Lone Star College
Houston, TX05-2027
Skills
- email correspondance
- phone etiquette
- Data entry and analysis
- cross-functional collaboration
- conflict resolution
- high- volume management
- time management
Timeline
server and bartender
Olive Garden - Darden Restaurants
03.2025 - Current
Server and host
Plucker Wing Bar
06.2023 - 03.2025
Associate of Science - Radiology
Lone Star College
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