Jessica Mirabal
ALBUQUERQUE,NM
Summary
Friendly, reliable, and fast-paced professional with a strong background in customer service, team leadership, and multitasking in high-volume environments. Experienced in managing customer interactions, handling transactions, and maintaining a clean, efficient workspace. Quick learner with excellent communication skills, a strong work ethic, and a proven ability to adapt, stay organized under pressure, and deliver great service with a positive attitude.
Overview
4
4
years of professional experience
Work History
Phototgrpher
Myself
Albuquerque, New Mexico
06.2025 - Current
Photography Skills
- Proficient in digital photography with expertise in portrait and event photography
- Advanced photo editing using Adobe Lightroom Classic and Adobe Photoshop
- Skilled in studio and natural lighting techniques for various environments
- Strong understanding of camera operations, including ISO, aperture, and shutter speed
- Experienced in image composition, framing, and visual storytelling
- Efficient in file organization, management, and backup procedures
- Strong creative direction and branding capabilities for cohesive visual storytelling
- Effective communication with clients and creative teams (e.g., makeup artists, stylists, videographers, venue coordinators)
- Proven ability to manage project timelines, bookings, and scheduling to meet client deadlines
- Detail-oriented with excellent time management and organizational skills
- Experienced in content creation for social media and marketing purposes
- Collaborative team player with a client-focused approach
Shift Leader
Bahama Bucks
Albuquerque, New Mexico
01.2025 - 09.2025
- Supervised and trained crew members, delegated tasks, and supported onboarding of new staff to maintain consistent service standards
- Delivered exceptional customer service while managing cash handling, POS transactions, and resolving customer concerns efficiently
- Oversaw food preparation and store maintenance, ensuring compliance with health, safety, and sanitation protocols
- Maintained clean, organized workstations and supported daily operations through opening and closing duties
- Fostered a positive, team-oriented work environment focused on productivity, quality, and customer satisfaction
Social Media Assistant
UNM Hospital
Albuquerque, New Mexico
03.2022 - 05.2025
Digital Media & Content Creation
- Managed and created content for Instagram, X (formerly Twitter), and Facebook using Adobe Creative Suite (Photoshop, InDesign, Lightroom)
- Produced and edited podcast episodes and short-form video reels
- Scheduled and monitored social media posts; actively engaged with followers to grow audience reach
- Conducted research on current trends, hashtags, and competitor strategies to optimize content
- Collaborated with internal teams and external partners to execute social media campaigns
- Liaised with the neurosurgery team to gather accurate information for content development
- Answered multi-line phone system, directed calls, and handled front desk inquiries with professionalism
- Maintained an organized and efficient office environment
- Relayed important messages and notes to the appropriate team members
- Processed incoming and outgoing mail and managed office supply inventory
- Assisted with data entry and document preparation using Microsoft Word
- Provided flexible support by performing additional tasks as requested by staff
Team Associate
Two Boys Donuts
Albuquerque, New Mexico
07.2021 - 02.2025
- Provided friendly and efficient customer service in a fast-paced food and beverage environment
- Prepared food and beverage items, including barista duties, while maintaining quality and presentation standards
- Operated POS systems for accurate order processing and cash handling
- Maintained clean, organized workstations and upheld store cleanliness and sanitation protocols
- Handled opening and closing procedures, ensuring smooth daily operations
- Assisted with onboarding and training of new team members to support team development and service consistency
Education
Bachelor of Science - Biology
University of New Mexico
Albuquerque, NM05-2025
Skills
- Email Correspondance
- Phone Etiquette
- Data Entry and Analysis
- Adobe/Creative Cloud
- Microsoft Office
- Social Media Creation
- Google Workspace
- Dependability
- Cash Handling & POS systems
- Cross functional collaborational
- Inventory Management
- Food Safety & Sanitation
- Strong Communications
- Leadership & Team Supervision
- Customer Service Excellence
- Organization
Timeline
Phototgrpher
Myself
06.2025 - Current
Shift Leader
Bahama Bucks
01.2025 - 09.2025
Social Media Assistant
UNM Hospital
03.2022 - 05.2025
Team Associate
Two Boys Donuts
07.2021 - 02.2025
Bachelor of Science - Biology
University of New Mexico