Dulce Santiago

• Coordinated daily operations and workflow for production teams at a nursery.
• Assisted in training new staff on company policies and procedures.
• Managed inventory levels and ordered supplies as needed for efficiency.
• Developed schedules to optimize staff coverage during peak seasons.
• Communicated with customers to address inquiries and resolve issues promptly.
• Managed customer service inquiries and complaints in a timely manner.
• Monitored employee attendance records, timekeeping, and payroll information.

• Processed incoming shipments and verified accuracy against purchase orders.
• Managed inventory levels and organized stock in shipping area.
• Conducted quality checks on received products for defects or discrepancies.
• Processed outbound shipments, including packing and labeling products for delivery.
• Received incoming shipments, verifying quantity and quality of items against purchase orders.
• Operated computers to access information related to shipping activities.

• Maintained a clean and safe environment for all residents.
• Communicated effectively with healthcare staff regarding resident needs and concerns.
• Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
• Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.

• provided transportation for residents from and to where they desired to go.

• Assisted residents with daily living activities and personal care routines.
• Maintained a clean and safe environment for all residents.
• Communicated effectively with healthcare staff regarding resident needs and concerns.
• Supported bathing, dressing and personal care needs.
• Maintained clean and well-organized environment for client happiness and safety.

• Prepared meals following dietary guidelines for residents' nutritional needs.
• Maintained cleanliness of kitchen and dining areas to ensure safety and hygiene.
• Assisted in inventory management by organizing and restocking supplies regularly.
• Collaborated with team members to efficiently serve meals during busy hours.
• Followed safety protocols while operating kitchen equipment and tools.
• Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.

• Assisted residents with daily living activities and personal care routines.
• Maintained a clean and safe environment for all residents.
• Communicated effectively with healthcare staff regarding resident needs and concerns.
• Laundered clothing and bedding to prevent infection.