Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Volunteer
Dulcie Vannais

Dulcie Vannais

Project Manager
Willington ,CT

Summary

Well-regarded Project Manager, highly effective at analyzing data and trends to make timely, useful and effective recommendations. Well-versed in operating in complex, dynamic environments under tight deadlines. Prepared to leverage 26 years' experience to take on a new position within the UCONN community.

Overview

26
26
years of professional experience

Work History

Agile Project Management Advisor

Evernorth
02.2022 - 07.2023
  • Implemented innovative marketing strategies to increase visibility within the community and generate healthy behaviors.
  • Used standardized assessments and customer testing to evaluate content messages, tone, and accessibility.
  • Conducted thorough reviews of clients' existing health and wellness, preventative, and financial custom messages, identifying areas for improvement or adjustment.
  • Developed and maintained strong relationships with other industry professionals, such as attorneys or accountants, to provide comprehensive financial services to clients.
  • Enhanced client satisfaction by providing expert advice and personalized health and wellness strategies.

Sr. IT Project Manager

Cigna
02.2008 - 02.2022
  • Implemented best practices to drive quality IT project delivery.
  • Led and managed numerous staff, across tens of cross-functional teams engaged in administering complex IT infrastructure.
  • Developed project plans identifying key issues, approaches and performance metrics to support timely completion.
  • Oversaw quality assurance testing processes, ensuring that all software met organizational standards before deployment.
  • Generated and communicated project progress and performance updates to stakeholders at all levels.

Business Analyst and Requirements Lead

Cigna
02.2000 - 02.2008
  • Collaborated with stakeholders to define project objectives and criteria.
  • Performed gap analysis between existing systems or business processes and desired state to ascertain requirements and expectations for new products.
  • Assessed business requirements to forecast annual budgetary operational costs.
  • Designed and developed data pipelines to acquire, clean and process data.
  • Managed vendor relationships to negotiate contracts, secure favorable pricing, and ensure timely delivery of products or services.

Systems Analyst

United Healthcare
01.1998 - 02.2000
  • Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs.
  • Established effective relationships with key stakeholders across departments to facilitate collaboration on critical projects.
  • Resolved or escalated problem tickets to enhance interfaces to promote better functionality for users.

Education

Bachelor of Arts - Psychology Teacher Education

Eastern Connecticut State University
Willimantic, CT
05.1997

Skills

  • Problem-Solving
  • Progress Reporting
  • Group facilitation
  • Policy and procedure improvements
  • Project scope analysis
  • Conflict Management
  • Strategic Planning
  • Contract Management
  • Documentation Management
  • Microsoft Office Suite
  • Data and Analytics

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Agile Project Management Advisor

Evernorth
02.2022 - 07.2023

Sr. IT Project Manager

Cigna
02.2008 - 02.2022

Business Analyst and Requirements Lead

Cigna
02.2000 - 02.2008

Systems Analyst

United Healthcare
01.1998 - 02.2000

Bachelor of Arts - Psychology Teacher Education

Eastern Connecticut State University
Dulcie VannaisProject Manager