JENNIFER D’ULISSE
Media,PA
Summary
Pharmaceutical Project Management professional, with certifications in PSM (Professional Scrum Mater) and PMP (Project Management Professional) with extensive experience in leading cross-functional teams, with a specialized focus on digital and agile transformation, responsible for implementing new technologies, processes and ways of working. Experience in multi-channel marketing within the Oncology therapeutic space, including promotional campaigns, educational resources, plus much more.
Overview
18
18
years of professional experience
2
2
Certifications
Work History
VP, Project Management Office of Agile Excellence
Digitas Health
04.2023 - Current
- Responsible for understanding, defining and maintaining standards for project management across the Digitas Health Agile Marketing capability
- Overseeing the launch of new Agile teams across the entire agency, helping define scope, staff plans, roadmaps, onboarding and introduce economies of repetition in its execution
- Subject matter expert in Agile and Agile Marketing excellence
- Team’s Operations lead, integrating processes across our Agile Teams and our AOR teams, recognizing the intersection of the work to create consistency and quality services that power client satisfaction, meet business requirements, and balance client and agency economics
- Agile Project Management Operations lead across the largest portfolio at the agency, managing the financials of $25mm+
- Proactively identifies opportunities and leads change management efforts to optimize processes for resource time and cost efficiencies
- Partners with the business relationship leads to provide appropriate and consistent communication directly to client(s) and Agile teams
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Identified opportunities to improve business process flows and productivity.
- Monitored Agile industry trends, keeping current on latest changes and competition in industry.
- Increased company growth through collaboration with sales and marketing departments.
Vice President, Project Management
Digitas Health
01.2021 - 04.2023
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Clarified roles, responsibilities and expectations of staff.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Oversaw and led the launches of multiple web properties that spanned across multiple teams, creating knowledge sharing teams/forums to ensure seamless global integration for the omni-channel programs
- Successfully grew full cross-capability teams from the ground up after winning new business of $20mm across three different brands for the largest Patient Services clients at the company
- Led and created onboarding and training programs for the brand, used across over 15 teams and various departments, including Design, UX, Technology, Project Management, plus others
- Acting in a consultant capacity for a partner agency on brand-specific tech-related and design operations leadership
- Reviews any variations to business processes, job roles, time management, systems, and technologies, resulting in the forecast projections meeting the financial goals month over month
- Provides support to three project teams to incorporate change administration activities into the project plans
- Works collaboratively with designers, content strategists, researchers, User Experience team members and Account Management leads to set direction for programs
- Responsible for the development of staff plans, including the hiring of key managers within the Account Management and Project Management disciplines
- Provides financial oversight of the portfolio of work to ensure that profit objectives are achieved
- Leads the team’s career development through coaching and proper delegation
- Builds and maintains trusted partnerships with our clients to grow the business
Director, Project Management
Digitas Health
01.2019 - 01.2021
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Managed project plans for large scale initiatives
- Complied with all established business transition protocols and standards while proficiently executing day-to-day activities
- Built relationships and collaborate with discipline leads to support improved ways of working, as well as, the development of Standard Operating Procedures
- Managed the success of five new indication launches plus the launch of a new consumer device
- Creation and implementation of the onboarding of the cross-capability teams
- Standardized processes across the new business in addition to rolling out the processes across other teams/brands
- Supervised the work of the PM department, including training, evaluation of the work, and monitoring efficiency and quality control
- Managed teams of project managers, responsible for their growth and overseeing their projects, workflow, financial metrics and communication strategy efforts
Senior Project Manager
Digitas Health
01.2018 - 01.2019
- Spearheaded Project Management best practices through creation of standard operating procedures, resulting in increased efficiency in project workflow
- Responsible for training various project management teams across the agency on proper project management policies and procedures for increased efficiency and agency profitability
- Drove status meetings and tracks project milestones and deliverables to ensure all requirements and deliverable dates are clearly communicated, understood, and executed
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
Project Manager
Digitas Health
01.2016 - 01.2018
- Responsible for launching multiple campaigns
- Projects included: Websites, banner ads, email campaigns, video, broadcast television commercials, print materials and user testing
- Responsible for the financial management of the business with budgets between $5mm - $10mm
- Managed teams of project managers, responsible for their growth and overseeing their projects, workflow, financials and communication efforts
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
Senior Project Manager
Realtime Media And Brian Communications
01.2013 - 01.2016
- Worked on digital promotions and websites for clients including: Showtime Networks, VISIT FLORIDA, Hershey Park, J.G Wentworth, Under Armour, Sam’s Club, Lands’ End, Garnier/Maybelline, AOL, Muscle Milk, Sam’s Club and Levi Strauss
- Led projects by developing and effectively managing project plans, schedules, and budgets
- Communicated with clients, internal and external team(s) to align timelines and manage internal and external expectations
- Measured project performance and analyzed project data/analytics through in-depth Google Analytics research and social listening platforms, and communicate findings to clients
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
Project Manager/Business Development Manager
MUNROE CREATIVE PARTNERS
01.2010 - 01.2013
- Led in the generation of proposals, RFP responses and pitches
- Led digital and print projects by developing and effectively managing project plans and budgets
- Led Women’s Business Enterprise (WBE) efforts for the company, including registration processes and attending WBE events
- Presented the company to potential clients through direct communication in face-to-face meetings, telephone calls and emails
- Managed the sales process from lead generation to close and account management
Education
Bachelor of Arts - JPRA (Journalism, Public Relations & Advertising
Temple University
Philadelphia, PA05.2005
Skills
- Leadership/Mentorship
- Problem Solving
- Financial Tracking
- Conflict Resolution
- Transformational Leadership
- Agile
- People Management
- Microsoft Excel
- Process Engineering
- Microsoft Project
- Resource and Dependency Mapping
- External Agency Management
- Risk Mitigation
- Jira
- Omni-Channel Marketing
- Product Launch
- Operations
- Smartsheets
- Digital Engagements
- PMP Certified
- Professional Scrum Master Certified
- Office Operations
- Budgeting and Resource Management
- Business Requirements Documents (BRDs)
- Scenario Planning
Certification
- Certified PMP (Project Management Professional)
- Certified PSM (Professional Scrum Master)
Timeline
VP, Project Management Office of Agile Excellence
Digitas Health
04.2023 - Current
Vice President, Project Management
Digitas Health
01.2021 - 04.2023
Director, Project Management
Digitas Health
01.2019 - 01.2021
Senior Project Manager
Digitas Health
01.2018 - 01.2019
Project Manager
Digitas Health
01.2016 - 01.2018
Senior Project Manager
Realtime Media And Brian Communications
01.2013 - 01.2016
Project Manager/Business Development Manager
MUNROE CREATIVE PARTNERS
01.2010 - 01.2013
Bachelor of Arts - JPRA (Journalism, Public Relations & Advertising
Temple University
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