DuLinn Avant
Indianapolis,IN
Summary
Dynamic Kitchen Manager with a proven track record at Aramark, excelling in operations management and team leadership. Enhanced customer satisfaction through effective conflict resolution and staff training, achieving a 20% increase in service efficiency. Skilled in strategic planning and fostering cross-functional teamwork to drive productivity and maintain high safety standards.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Manager & Lead Cook
Quest
10.2024 - 05.2025
- Supported team members in troubleshooting issues and resolving operational challenges.
- Learned safety protocols and compliance standards to maintain workplace safety.
- Managed scheduling logistics to optimize resource allocation and efficiency.
- Engaged in training sessions to enhance knowledge of industry best practices.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Assisted in coordinating daily operations to ensure smooth workflow.
Satellite Manager & Prep Cook
IPS
10.2022 - 05.2024
- Coordinated satellite communication systems, enhancing data transmission efficiency and reliability.
- Developed training materials for team members, improving onboarding processes and knowledge retention.
- Optimized workflow processes, resulting in increased productivity across satellite management tasks.
- Managed satellite operations, ensuring compliance with safety protocols and operational standards.
Kitchen Manager
Aramark
03.2012 - 05.2020
- Supported team members in troubleshooting issues and resolving operational challenges.
- Learned safety protocols and compliance standards to maintain workplace safety.
- Managed scheduling logistics to optimize resource allocation and efficiency.
- Engaged in training sessions to enhance knowledge of industry best practices.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Assisted in coordinating daily operations to ensure smooth workflow.
Cook
Iron Skillet
09.2022 - 05.2024
- Prepared and cooked meals according to standard recipes and portion control guidelines.
- Maintained cleanliness and organization of kitchen workspace, ensuring compliance with health standards.
- Assisted in menu planning by providing input on seasonal ingredients and customer preferences.
Janitor
USI
04.2021 - 07.2022
- Operated cleaning equipment such as floor buffers and vacuums to enhance operational efficiency.
- Assisted in inventory management of cleaning supplies, contributing to cost-effective resource allocation.
- Collaborated with team members to implement safety protocols, promoting a secure working environment.
- Trained new staff on proper cleaning procedures and equipment usage to ensure consistency in service quality.
- Conducted routine inspections of facilities to identify maintenance needs and report issues promptly.
Cook
Cleo’s
02.2021 - 05.2022
- Prepared a variety of dishes, ensuring adherence to quality and safety standards.
- Operated kitchen equipment efficiently, maintaining cleanliness and organization.
- Collaborated with team members to streamline food preparation processes.
- Assisted in menu planning, contributing creative ideas for seasonal offerings.
- Trained new staff on cooking techniques and kitchen protocols.
- Monitored inventory levels, minimizing waste through effective stock management.
- Implemented time-saving methods in meal preparation, enhancing service speed.
Education
High School Diploma -
Manual High School
Indianapolis, IN2003
Associate of Applied Science - Criminal Justice
Brown Mackie College
Indianapolis, IN07.2012
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Strategic planning
- Operations management
- Project management
- Cross-functional teamwork
- Project planning
- Customer relationship management (CRM)
- Performance management
- Staff development
- Shift scheduling
- Sales techniques
- Policy implementation
- Conflict resolution
- Schedule preparation
- Sales management
- Workforce management
- Performance evaluations
- Business administration
- Negotiation
- Product management
- Emergency response
- Lead generation
- Clear communication
- Safety procedures
- Coaching and mentoring
- Risk management
Certification
ServeSafe
Timeline
Manager & Lead Cook
Quest
10.2024 - 05.2025
Satellite Manager & Prep Cook
IPS
10.2022 - 05.2024
Cook
Iron Skillet
09.2022 - 05.2024
Janitor
USI
04.2021 - 07.2022
Cook
Cleo’s
02.2021 - 05.2022
Kitchen Manager
Aramark
03.2012 - 05.2020
High School Diploma -
Manual High School
Associate of Applied Science - Criminal Justice
Brown Mackie College