DULSTON HEMANS
Queens,NY
Summary
Hardworking professional experienced Cable Technician. Reliable in completing quality work and exceeding expectations. Exceptional at building relationships with customers and solving problems.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cable Technician
Charter Spectrum
New York, NY
06.2024 - Current
- Installed and tested coaxial cable, fiber optic cables, and other related equipment.
- Configured routers, WEP, cable boxes, modem, phone system, splitters, and other related devices to ensure proper operation of the system.
- Performed work for residential and commercial customers, including connecting, reconnecting, or altering services.
Cable Technician
Midtown Express Pharmacy
Queens, NY
06.2014 - 03.2018
- Completed new connects, reconnects, service changes, and trouble calls for residential and commercial customers.
- Resolved issues related to faulty connections or poor signal strength.
- Performed installation and troubleshooting of cable systems including coax, fiber optics, and other types of cabling.
- Installed set top boxes, modems, routers, switches, amplifiers, splitters and associated equipment.
Education
High School Diploma -
Guys Hill High School
Jamaica 06-2003
Skills
- Device configuration
- Troubleshooting skills
- Customer Education
- Equipment Repairs
- OSHA Compliance
- Service Calls
Certification
- OSHA 30
- NETWORK PLUS
- NCTI Progression Field Tech 1V-V
- NCTI Progression Field Tech V-V1
Timeline
Cable Technician
Charter Spectrum
06.2024 - Current
Cable Technician
Midtown Express Pharmacy
06.2014 - 03.2018
High School Diploma -
Guys Hill High School