Oleksandr Varvaruk
Mundelein,IL
Summary
Detail-oriented and eager to learn, hardworking employee with a good understanding of IT, having great customer service, dedication to learn more about the field and time management abilities. Devoted to giving every customer a positive and memorable experience as well as following all ethical procedures to achieve the goals necessary for current and future employer.
Overview
3
3
years of professional experience
Work History
Cable Technician
Lantech
Bloomingdale, IL
05.2023 - Current
- Set up service for customers by installing, connecting, testing or adjusting equipment.
- Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
- Diagnosed errors and technical problems and determined solutions to produce timely service reports.
- Troubleshot and diagnosed systems using speed, ping and related tests.
- Measured signal strength at utility poles.
- Prepared for daily work assignments by requisitioning equipment and supplies from warehouse and stocking vehicle.
- Provided customers with dedicated service and support during field visits to drive maximum efficiency.
- Used tools, equipment and vehicles to avoid injuries and mishaps.
- Trained customers on equipment use, setup procedures and troubleshooting strategies.
- Ran wires between components and to outside cable systems.
- Installed, set up and repaired devices and system components.
Delivery Driver
Fusion Home Kitchen and Bath
Arlington Heights, IL
03.2022 - 05.2023
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Handled merchandise in accordance with product handling standards.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Notified customers of delays to decrease calls to support.
- Contacted customers prior to delivery to coordinate delivery times.
- Loaded and unloaded vehicles at distribution center and delivery address.
Door to Door Salesman
Genesis Marketing Group
Chicago, IL
01.2023 - 04.2023
- Listened to customers to understand needs and put together optimal solutions.
- Assessed customer needs through detailed questioning and presented products to fill those requirements.
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
Car Salesman
AutoNation Honda O'Hare
Des Plaines, IL
11.2021 - 12.2022
- Followed up with customers to build long-term relationships and successful referrals.
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Managed sales negotiations and financing options.
- Responded to inquiries from potential customers via email and telephone.
- Showcased vehicle features and took customers on test drives in local area.
- Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
- Educated customers about sales processes, warranty requirements and service standards.
- Checked purchased vehicles at delivery time for damage and completed remaining preparations.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
- Recommended merchandise to customers based on needs and preferences.
- Described merchandise and explained use, operation and care.
- Prepared merchandise for purchase or rental.
Diesel Mechanic
Truck City
Lake Bluff, IL
12.2020 - 03.2021
- Completed preventive maintenance on engines, transmissions, tires and other vehicle systems.
- Performed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
- Operated specialty equipment, standard tools and gauges to complete assessments and repairs.
- Removed and disassembled defective diesel engines in automobiles, trucks, buses and construction vehicles to complete repairs.
- Installed new vehicle systems and components.
- Reviewed repairs with customers and advocated for vehicle safety.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Maintained vehicles by changing oil, checking batteries and lubricating components.
Body Shop Assistant
Truck City
Lake Bluff, IL
03.2021 - 11.2021
- Sanded, refinished and painted car bodies to improve appearance and overall value.
- Replaced or repaired parts to complete daily work orders on vehicles.
- Organized and maintained work areas free of potential hazards.
- Replaced damaged car fenders, grills and panels.
- Welded broken parts and filled in dents to create smooth vehicle bodies.
- Performed diagnostic tests on vehicles to detect issues and root causes.
Education
Certification - Google IT Support
Coursera
Online07.2023
Certification - Google Cybersecurity
Coursera
OnlineSome College (No Degree) - General Education
William Rainey Harper College
Palatine, ILSkills
- System Repairs
- Vehicle Maintenance
- Service Calls
- Troubleshooting Skills
- Customer Education
- Customer Service
- Technical Support
- System Testing
- Cable Arrangements
- Electrical Troubleshooting
- Equipment Preparation
- Troubleshooting Abilities
- Equipment Repair
- Software Updating
- Troubleshooting and Diagnostics
- Debugging
- Hardware Installation
- Application Installations
- Telephone Etiquette
- Hardware Configuration
- Technical Analysis
- Software Applications
- Remote Support
- Computer Configurations
- Analytical Thinking
- Installation and Repair
- Hardware Diagnostics and Troubleshooting
- Software Installation
- Communicating With Clients
- Mac and PC Proficiency
- Proficient in Windows and many programs (MS Office, different archiving software, diagnostics software), MacOS but not 100%, multiple game engine editing software (BethINI, RedMOD, OpenIV, some Blender, etc)
- Technical Documents Comprehension
- Software and Hardware Assistance
- Hardware Upgrades
- Familiar with Cybersecurity Domains and CIA Triad
- Familiar with Active Directory
- Ukrainian, Russian and English Fluency
- Troubleshooting skills
- Customer education
- Device configuration
- Equipment repairs
- Customer relations understanding
- Safety practices
- Educating customers
- Configuring equipment
- Device Installation
- Troubleshooting systems
- Training and Development
- Maintenance and Repair
Hobbies
- Always was interested in computers since 6 years old
- Always tried and helped whoever was not familiar with the digital world
- Always wanted to make something in the computer better
- Always modified video games as soon as there was software to do that
- Always did something with cars weather making it better visually or mechanically
- Always eager to learn more; there is so much in this world that I will not know so better learn the most I can
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Timeline
Cable Technician
Lantech
05.2023 - Current
Door to Door Salesman
Genesis Marketing Group
01.2023 - 04.2023
Delivery Driver
Fusion Home Kitchen and Bath
03.2022 - 05.2023
Car Salesman
AutoNation Honda O'Hare
11.2021 - 12.2022
Body Shop Assistant
Truck City
03.2021 - 11.2021
Diesel Mechanic
Truck City
12.2020 - 03.2021
Certification - Google IT Support
Coursera
Certification - Google Cybersecurity
Coursera
Some College (No Degree) - General Education
William Rainey Harper College
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