Open To Work
Paulos Yenberberu
Smyrna,TN
Summary
Detail-oriented Cable Technician with strong expertise in cable installation, signal troubleshooting, and equipment maintenance. Demonstrates proficiency in system configuration and network monitoring, ensuring optimal performance. Known for effective problem-solving and technical documentation skills, enhancing customer support. Committed to safety protocols while delivering exceptional technical support and training, contributing to increased customer satisfaction and operational efficiency.
Overview
21
21
years of professional experience
Work History
Cable Technician
comcast Xfinity
Smyrna, Tennessee
02.2018 - Current
- Installed and maintained cable systems for residential and commercial clients.
- Responded to service calls to troubleshoot and resolve connectivity issues.
- Conducted routine inspections of equipment and wiring for optimal performance.
- Documented service activities and updates in company systems, ensuring accurate records for future reference.
- Ensured compliance with safety regulations during installation processes consistently.
- Provided technical support to colleagues during complex service challenges.
- Inspected cable lines to identify any damage or corrosion that could affect service.
- Repaired faulty connections by removing old wiring and replacing it with new wiring.
- Collaborated with customers to explain available services and address technical questions, enhancing customer understanding and satisfaction.
- Configured routers, switches, amplifiers, splitters and other related devices to ensure proper operation of the system.
- Set up service for customers by installing, connecting, testing or adjusting equipment.
- Installed and tested coaxial cable, fiber optic cables, and other related equipment.
- Trained customers on equipment use, setup procedures and troubleshooting strategies.
- Performed maintenance activities on existing cable systems, including troubleshooting problems with signal strength or clarity.
- Completed tests on system components using volt-OHM meters, spectrum analyzers and other useful tools.
- Replaced defective parts or components within a cable system when necessary.
- Installed cabling from transport and wiring closets to customer access outlet.
- Trained junior technicians on best practices for installing cabling systems according to industry standards.
- Collaborated with technical team and shared information across organization to build positive relationships with clients and coworkers.
- Diagnosed errors and technical problems and determined solutions to produce timely service reports.
- Adhered to established safety protocols while working on ladders or rooftops during installation processes.
- Measured signal strength at utility poles.
- Utilized knowledge of local building codes when performing work in order to meet safety regulations.
- Created detailed documentation of cabling network layouts post-installation, facilitating future maintenance and upgrades.
- Used diagnostic tools to test and adjust equipment settings for optimal performance.
- Ran wires between components and to outside cable systems.
- Upgraded existing systems with the latest technology and software updates.
Network Engineer
CCNA, cert and active Institute
Ashburn, va
02.2012 - 03.2019
- Installed and configured network hardware and software for optimal performance.
- Monitored network systems, identifying and resolving connectivity issues to maintain optimal operations.
- Maintained network documentation, including diagrams and configurations.
- Assisted in troubleshooting hardware failures and performed repairs.
- Provided technical support to users regarding network access and issues.
- Collaborated with team members to implement security measures for data protection.
- Configured, maintained, and monitored network devices such as routers, switches, firewalls, and wireless access points.
- Developed scripts to automate routine tasks associated with managing a large scale computer network environment.
- Provided training sessions on basic networking concepts to end users.
- Analyzed existing network performance, providing recommendations that enhanced throughput speed and efficiency.
- Conducted regular maintenance on network equipment, ensuring reliability through firmware upgrades and patching.
- Assisted in the design of secure local area networks, wide area networks, virtual private networks, and other data communication systems.
- Installed and configured various networking services such as DHCP, DNS, VPNs, RADIUS authentication servers.
- Implemented security measures to protect against unauthorized access to the network infrastructure.
- Monitored server logs for any suspicious activity or errors that require further investigation.
- Installed wiring, cabling and devices to establish, repair and improve network operations.
- Trained team members and users in newly implemented and emerging technology to enhance business productivity.
- Imaged OS and software deployments throughout system and addressed implementation concerns.
- Documented all facets of technology department operations, including network infrastructure, licenses and FAQs, facilitating consistent responses and team operations.
- Conducted workflow analysis, space design or cost comparison analysis.
Taxi Driver
Washington Flyer Transportation System
Sterling, Virginia
03.2012 - 02.2019
- Transported goods safely to designated locations within assigned routes.
- Conducted vehicle inspections to ensure operational readiness and safety compliance.
- Maintained accurate logs of mileage, fuel usage, and delivery schedules.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Recorded daily mileage, fuel consumption, and other relevant data to maintain accurate logs.
- Provided excellent customer service while interacting with clients on delivery sites.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
manager
Airserve
sterling, va
03.2005 - 09.2012
- Managed daily operations to deliver services efficiently while ensuring compliance with standards.
- Coordinated staff schedules to enhance resource allocation and sustain workflow efficiency.
- Trained team members on safety protocols and operational procedures for improved performance.
- Supervised daily operations and staff activities to maintain a smooth workflow.
- Trained new employees on safety protocols and operational procedures.
- Coordinated schedules and assignments for team members to optimize efficiency.
Education
Bachelor of Science -
North Virginia Comunity Collage
Sterling, VA03-2012
Skills
- Cable installation
- Equipment installation
- Signal troubleshooting
- Technical troubleshooting
- Troubleshooting systems
- Equipment maintenance
- Equipment repairs
- System repairs
- System configuration
- Network configuration
- Network monitoring
- Wiring standards
- Technical documentation
- System analysis
- Safety protocol adherence
- Safety procedures adherence
- Problem solving
- Customer support
- Technical support
- Onboarding procedures
- Collaboration techniques
- Excellent communication
- Network configuration
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteSalary Range
$45000/yr - $200000/yrTimeline
Cable Technician
comcast Xfinity
02.2018 - Current
Taxi Driver
Washington Flyer Transportation System
03.2012 - 02.2019
Network Engineer
CCNA, cert and active Institute
02.2012 - 03.2019
manager
Airserve
03.2005 - 09.2012
Bachelor of Science -
North Virginia Comunity Collage