Madison Csonka
A+ Services
Portland,OR
6
years of professional experience
Financial and office administration professional with strong foundation in check processing and transaction handling. Adept at maintaining high standards of accuracy and efficiency in all previous job roles. Known for effective team collaboration and adaptability to changing requirements, enhancing overall productivity and reliability.
Work History
Office Administrator
1 Year 1 Month- Executed general administrative duties, including data entry, scheduling, billing, and diary management, ensuring smooth daily operations.
- Handled incoming phone calls and emails from customers with professionalism and efficiency.
- Provided quotes and estimated costs via phone and email to customers and property managers.
- Developed and implemented new office procedures and systems, enhancing overall efficiency.
- Communicated with technicians daily regarding any changes and issues with jobs, and processed notes and photos taken by technicians.
- Assisted the management team and company owner with various tasks.
- Trained new employees and collaborated with management to ensure comprehensive onboarding and confidence in their roles.
Office Administrator
6 Months- Reconciled and edited invoices for billing and insurance, ensuring accuracy of all charges and services.
- Liaised with insurance companies, loss adjusters, subcontractors, and customers to communicate details regarding active jobs, invoicing, and billing.
- Managed telephone inquiries regarding appointments, job site access, insurance information, and billing questions.
- Managed the appointments diary by assigning technicians to job sites and processing technician notes and photos.
- Ensured technicians received all documentation, keys, and relevant details before appointments.
- Provided quotes and estimated costs to customers by phone and in person as directed by management.
Automated Services/Check Processor
3 Years 3 Months- Executed precise money counts with money counters and check scanners, ensuring accuracy in high-volume transactions.
- Maintained daily cash drawer balance, meticulously reconciling discrepancies to guarantee accurate reporting of cash flow.
- Verified cash settlement accuracy and facilitated secure fund transfers to vaults, ensuring financial integrity and compliance.
- Manually posted mailed-in checks to appropriate accounts and used check scanners to obtain images of the checks to be able to correct any MICR line or other errors, ensuring all digital records were accurate.
- Uploaded large files to the Federal Reserve after balancing daily check transactions from branch tellers and ATM/mobile deposits.
- Managed telephone inquiries regarding various types of accounts and demonstrated excellent customer service by providing comprehensive information.
- Conducted various data entry tasks.
- Demonstrated flexibility and adaptability by floating between different roles within the department.
Education
Associate of Arts
Skills
Office management
Document management
Process improvement
Invoice reconciliation
Data entry
Scheduling
Customer service
Attention to detail
Multitasking and organization
Timeline
Office Administrator
A+ Services
05.2025 - 06.2026Read More
Office Administrator
JAE Services
02.2024 - 08.2024Read More
Automated Services/Check Processor
CEFCU (Citizens First Equity Credit Union)
05.2020 - 08.2023Read More
Illinois Cental College
Associate of Arts
Read More