Summary
Overview
Work History
Education
Skills
Timeline
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Dumel Valbrun

Brooklyn,NY

Summary

Dedicated Rideshare Driver with over 5 1/2 years of experience transporting passengers and accomplishing deliveries. Recognized for consistently exceeding customer expectations for quick response and pleasant transport experiences. Consistently high revenue producer with outstanding safety record. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sanitation position. Ready to help team achieve company goals.

Overview

20
20
years of professional experience

Work History

Uber

Driver
10.2017 - Current
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
  • Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.

CSI

Housekeeping
07.2013 - 07.2018
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered constant flow of customer calls with minimal wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services and company information.

Hunter Service Group

Maintainance
10.2008 - 07.2018
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Followed through with client requests to resolve problems.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.

Education

GED -

Camba
06.2008

Skills

  • Driver Relations
  • Mathematical Skills
  • Customer Satisfaction
  • Marketing Initiatives
  • Transporting Passengers
  • Time Management
  • Safe Transporting
  • Strong Working Relationships

Timeline

Uber

Driver
10.2017 - Current

CSI

Housekeeping
07.2013 - 07.2018

Hunter Service Group

Maintainance
10.2008 - 07.2018

GED -

Camba

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Dumel Valbrun