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Guest experience and operations leader with 10+ years of experience in hospitality and guest services management. Proven track record leading frontline teams, managing budgets, and delivering high-touch guest and member experiences. Experienced in staff training, relationship management, service recovery, and data-informed operational decision making.

Accomplished Accounts Payable Specialist and Executive Assistant with 20+ years experience. Provided a high degree of professionalism, accuracy and strong problem resolution capabilities.

My Name is Frank Anseaume (Ansome). I have been working in construction for many years. I was a superintendent from 1994 till 2008 I worked for two companies during that time. Carson/Adams Construction and Choate Construction. I then took an offer to work for Hyatt as a contracted onsite Project Manager/owners Rep upgrading there assets. I am self motivated no nonsense problem solver. It is of most importance for the project to move forward. It is very important to maintain schedule so that you are not stacked up at the end of project. In some cases that means you may have to work outside of sequence! I am an outside the box thinker when it can move project to maintain schedule.
Project management professional with track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction.

Experienced and driven hospitality professional with over 16 years in hotel and restaurant operations. Demonstrates strong leadership, thrives in fast-paced environments, and consistently delivers exceptional guest service. Skilled in managing back-of-house operations and overall business performance.

Operational leader with 14 years of experience in airline operations, catering vendor oversight, and performance management within a 24/7 hub environment. Proven ability to drive vendor accountability, safety and regulatory compliance, cost controls, and operational improvements through data-driven insights and cross-functional collaboration. Highly visible, hands-on leader with strong partnerships across Inflight Services, Airport Operations, Food Safety, and Corporate Support teams.

Dynamic Enterprise Sales Executive with over 30 years of experience in driving revenue growth, expanding strategic accounts, and cultivating C-suite relationships across diverse sectors, including technology, cloud, managed services, cybersecurity, hosting, and network solutions. Consistent track record of exceeding sales quotas while developing new markets and generating multimillion-dollar opportunities for Fortune 500 companies, global enterprises, and federal-adjacent clients. Expertise in leveraging industry insights to create tailored solutions that meet client needs and foster long-term partnerships. Committed to delivering exceptional results through strategic planning and execution in highly competitive environments.

Detail-oriented security professional with expertise in CCTV surveillance and emergency response. Demonstrated ability to implement safety protocols and enhance workflow efficiency, contributing to a safer work environment.
Dedicated warehouse and security officer skilled in incident reporting and relationship building. Experience in managing inventory and ensuring adherence to safety standards, consistently achieving high levels of customer satisfaction through effective problem-solving and teamwork.

I am currently pursuing a double major in Finance and Accounting, building a strong foundation in financial analysis and business strategy. My interests include investment banking, consulting, and related fields where I can apply problem‑solving and analytical skills. As I advance into my sophomore year, I plan to join professional organizations such as the Investment Banking Group and Consulting Group to further develop industry knowledge, leadership experience, and career readiness.

Guest Services professional with background in delivering exceptional customer experiences in hospitality environments. Skilled in problem-solving, conflict resolution, and maintaining customer satisfaction. Known for strong team collaboration, adaptability, and consistently achieving results. Proficient in handling guest inquiries, managing reservations, and ensuring smooth operations. Reliable, flexible, and focused on enhancing guest services and operational efficiency.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Duniyat Abloh

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Guest Service Representative

Guest Service Representative

Associate

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Associate of Arts - Hospitality Administration And Management

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Guest Service Representative

Guest Service Representative

Associate

Associate of Arts - Hospitality Administration And Management

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