Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Duniyo Abdi Aden

Kansas City,MO

Summary

Medical Front Office Administration Specialist with a strong understanding of customer service, communication, and professionalism in allied healthcare. Proficient in medical ethics, HIPAA/HITECH, and CMS regulations. Skilled in medical terminology, patient scheduling, insurance verification, and general office procedures. Currently pursuing NHA - CMAA certification in Medical Front Office Administration Specialist Program. Seeking an entry-level position to apply acquired skills in a dynamic healthcare environment

Overview

2
2
years of professional experience
1
1
Certification

Work History

Warehouse Associate

Amazon
10.2024 - Current
  • Processed and readied 30+ packages daily for shipment using an Inventory Management System, Barcode scanner, and Shipping software
  • Surpassed company's daily productivity benchmarks by 20%, focusing on enhancing response time goal

Security Personnel

Sunstates Security
05.2024 - 10.2024
  • Perform security roles at Amazon, help employees with badge, escort drivers that come in and out of Amazon
  • Complete daily DAR forms based on how things flow during the shift
  • Developed strong working relationships with external partners such as law enforcement agencies, government bodies, and other organizations involved in personnel security matters.

Front End Cashier

Sams Club
05.2023 - 03.2024
  • Performed customer service duties by efficiently scanning an average of 150 items per shift at the register
  • Employed SWOT analysis to swiftly and effectively address customer issues during checkouts, showcasing critical thinking and problem-solving prowess

Education

Associate Degree - Nursing

Metropolitan Community College
Kansas City, MO

Medical Front Office Administration Specialist Program - NHA CMAA

MedCerts

High School Diploma -

Wimnetonka High School
05.2024

Skills

  • Customer service
  • Communication
  • Professionalism
  • Medical ethics
  • HIPAA compliance
  • HITECH compliance
  • OSHA regulations
  • CMS regulations
  • Medical terminology
  • Scheduling
  • Patient services
  • Patient information verification
  • Insurance coverage verification
  • Encounter forms preparation
  • Medical records filing
  • Financial procedures
  • General office procedures

Certification

  • Basic Life Support(BLS)-American Heart Association or Red Cross.
  • Commercial Driver's License (CDL) - State.
  • Certified Medical Administrative Assistant (CMAA)
  • First Aid, CPR, AED Certification - American Red Cross or American Heart Association.

Languages

English
Native or Bilingual
Somali
Native or Bilingual

Timeline

Warehouse Associate

Amazon
10.2024 - Current

Security Personnel

Sunstates Security
05.2024 - 10.2024

Front End Cashier

Sams Club
05.2023 - 03.2024

Medical Front Office Administration Specialist Program - NHA CMAA

MedCerts

Associate Degree - Nursing

Metropolitan Community College

High School Diploma -

Wimnetonka High School

Similar Profiles

CREATE PROFILE
Duniyo Abdi Aden