Duniyo Abdi Aden
Kansas City,MO
Summary
Medical Front Office Administration Specialist with a strong understanding of customer service, communication, and professionalism in allied healthcare. Proficient in medical ethics, HIPAA/HITECH, and CMS regulations. Skilled in medical terminology, patient scheduling, insurance verification, and general office procedures. Currently pursuing NHA - CMAA certification in Medical Front Office Administration Specialist Program. Seeking an entry-level position to apply acquired skills in a dynamic healthcare environment
Overview
2
2
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Amazon
Liberty, MO
10.2024 - Current
- Processed and readied 30+ packages daily for shipment using an Inventory Management System, Barcode scanner, and Shipping software
- Surpassed company's daily productivity benchmarks by 20%, focusing on enhancing response time goal
Security Personnel
Sunstates Security
Liberty, MO
05.2024 - 10.2024
- Perform security roles at Amazon, help employees with badge, escort drivers that come in and out of Amazon
- Complete daily DAR forms based on how things flow during the shift
- Developed strong working relationships with external partners such as law enforcement agencies, government bodies, and other organizations involved in personnel security matters.
Front End Cashier
Sams Club
Kansas City, MO
05.2023 - 03.2024
- Performed customer service duties by efficiently scanning an average of 150 items per shift at the register
- Employed SWOT analysis to swiftly and effectively address customer issues during checkouts, showcasing critical thinking and problem-solving prowess
Education
Associate Degree - Nursing
Metropolitan Community College
Kansas City, MOMedical Front Office Administration Specialist Program - NHA CMAA
MedCerts
High School Diploma -
Wimnetonka High School
05.2024
Skills
- Customer service
- Communication
- Professionalism
- Medical ethics
- HIPAA compliance
- HITECH compliance
- OSHA regulations
- CMS regulations
- Medical terminology
- Scheduling
- Patient services
- Patient information verification
- Insurance coverage verification
- Encounter forms preparation
- Medical records filing
- Financial procedures
- General office procedures
Certification
- Basic Life Support(BLS)-American Heart Association or Red Cross.
- Commercial Driver's License (CDL) - State.
- Certified Medical Administrative Assistant (CMAA)
- First Aid, CPR, AED Certification - American Red Cross or American Heart Association.
Languages
English
Native or Bilingual
Somali
Native or Bilingual
Timeline
Warehouse Associate
Amazon
10.2024 - Current
Security Personnel
Sunstates Security
05.2024 - 10.2024
Front End Cashier
Sams Club
05.2023 - 03.2024
Medical Front Office Administration Specialist Program - NHA CMAA
MedCerts
Associate Degree - Nursing
Metropolitan Community College
High School Diploma -
Wimnetonka High School