Durante Kersh
Denver,CO
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Representative
Comcast, Xfinity
01.2020 - 02.2024
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
Education
High School Diploma -
Montebello High School
Denver, CO05.2000
Skills
- Client Service
- Sales Development
- Process Improvement
- Network development
- Sales closing
- Lead Generation
- Customer Service
- Relationship Building
- Upselling and Cross Selling
- Customer Relationship Building
Certification
- Licensed [Job Title] - [Timeframe]
Timeline
Sales Representative
Comcast, Xfinity
01.2020 - 02.2024
High School Diploma -
Montebello High School