Duren Weber
Edmond,Oklahoma
Summary
In both medical and office settings, I am organized and dedicated to provide exceptional customer service and patient care while maintaining the patient's confidentiality. Additionally, I am a fast learner, pay attention to detail, and learn from constructive criticism. Using the skills I have learned through being a manager at Miso, my self motivated work ethic allows me to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Manager
Miso Asian Bistro
12.2024 - Current
- Work around 30 hours a week while being a full-time student.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Host
Miso Asian Bistro
05.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Administrative Assistant
Alpha Assessment and Counseling
05.2019 - 08.2022
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Medical Assistant
Todd Reilly
05.2018 - 03.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
Bachelor of Science - Biology Pre-Medicine
Oklahoma State University
Stillwater, OK05-2025
Skills
- Customer Service and Client Relations
- Conflict Resolution/Problem Solving
- Schedule Management
- Internal Communications
- Organizational Skills
- Active Listening
Timeline
Manager
Miso Asian Bistro
12.2024 - Current
Host
Miso Asian Bistro
05.2024 - Current
Administrative Assistant
Alpha Assessment and Counseling
05.2019 - 08.2022
Medical Assistant
Todd Reilly
05.2018 - 03.2020
Bachelor of Science - Biology Pre-Medicine
Oklahoma State University
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