Durga Shahi
San Francisco
Summary
Dynamic administrative professional with a proven track record at Magna Healthcare Limited, excelling in office administration and customer relations. Adept at enhancing workflow efficiency and fostering positive client relationships, leveraging strong communication skills and proficiency in Microsoft Word to deliver exceptional service and support.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Magna Healthcare Limited
11.2022 - 04.2025
- Organized and maintained office files and documents for efficient retrieval.
- Assisted in scheduling meetings and coordinating logistics for events.
- Managed incoming communications, directing inquiries to appropriate personnel.
- Supported team members with administrative tasks to enhance workflow efficiency.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
Client Relations Executive
Wedding Dreams Nepal
07.2019 - 02.2021
- Communicated directly with clients to understand their event needs and preferences.
- Pitched wedding planning services and packages to potential customers.
- Assisted in organizing and coordinating client meetings and follow-ups
- Maintained positive client relationships, ensuring high levels of satisfaction.
- Managed client inquiries and resolved issues promptly to enhance satisfaction and retention.
Education
Ph.D. - Business Administration And Management, General
Westcliff University
Irvine, CA05-2028
Skills
- Customer service
- Customer and client relations
- Office administration
- Microsoft Word
- Administrative support
- Customer relations
Languages
English
Full Professional
Timeline
Administrative Assistant
Magna Healthcare Limited
11.2022 - 04.2025
Client Relations Executive
Wedding Dreams Nepal
07.2019 - 02.2021
Ph.D. - Business Administration And Management, General
Westcliff University
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