Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Public Service Representative
Illinois Department of Motor Vehicles
Chicago, IL
11.2019 - Current
Maintained accurate records of customer interactions within the computer system.
Maintained high level of professionalism and calmness with personnel, even in high-stress situations.
Processed payments for various services and fees via cash, check, or credit card transactions.
Lockbox Processor
PNC Financial Services
Itasca, IL
09.2018 - 10.2019
Processed and reconciled payments received by lockbox.
Verified accuracy of data on payment documents.
Bankruptcy Specialist
HSBC Finance Corporation
Elmhurst, IL
06.1994 - 05.2018
Assisted in the preparation of documents required to file petitions, schedules, and other related matters in accordance with Bankruptcy Code requirements.
Prepared draft pleadings, motions, orders, affidavits, and other documents necessary for filing under Chapter 7 or 13 of the Bankruptcy Code.
Worked closely with bankruptcy attorneys to review documents and made all required corrections.
Education
Some College (No Degree) - Nursing Assistance
Malcolm X College
Chicago, IL
Skills
Complaint Handling
Strong interpersonal skills
Effective Communication
Analytical Thinking
Critical Thinking
Problem-Solving
Audit Documentation
Time Management
Multitasking
Payment Processing
Certification
CNA Certification 2018
Timeline
Public Service Representative
Illinois Department of Motor Vehicles
11.2019 - Current
Lockbox Processor
PNC Financial Services
09.2018 - 10.2019
Bankruptcy Specialist
HSBC Finance Corporation
06.1994 - 05.2018
Some College (No Degree) - Nursing Assistance
Malcolm X College
CNA Certification 2018
Similar Profiles
Kelly AnthonyKelly Anthony
Public Service Representative at State of Illinois Department of Motor VehiclesPublic Service Representative at State of Illinois Department of Motor Vehicles
(SMVR) Supervisor Motor Vehicle Representative at Department of Motor Vehicles(SMVR) Supervisor Motor Vehicle Representative at Department of Motor Vehicles