Dusten Stachurski
Tallahassee,FL
Summary
Knowledgeable and dedicated customer service professional with extensive experience in transportation industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Also an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
CSR
Penske
04.2018 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns, data reconciliation, inventory management, clean rental vehicles interiors and exteriors in compliance with all company standards, perform inspections, and keep complete and accurate records of the vehicles locations and condition.
Seasonal Sales Associate
GameStop
10.2017 - 01.2018
- Assist customers, operate software based cash registers, process product returns, manage inventory, ensure all items on sales floor are organized.
Education
Bachelor of Arts - Political Science
Florida State University
Tallahassee, FL12.2024
Associate of Arts -
Tallahassee Community College
Tallahassee, FL12.2019
High School Diploma -
Amos P. Godby High School
Tallahassee, FL05.2017
Skills
- Data Collection
- Data Entry
- Account Updating
- Scheduling
- Complaint Resolution
- Professional Telephone Demeanor
- Customer Service
- Microsoft Office Knowledge
Attributes
- Honest and Reliable: Strong morals and ethics ensure honesty, reliability and ability to undertake multiple tasks responsibly.
- Customer Service: Understanding the need to greet customers with a friendly attitude and assist them as needed.
- Software Skills: Microsoft Word ~ Microsoft Excel ~ Microsoft Outlook ~ Microsoft PowerPoint
Volunteer Experience
- Fort Braden Little League, 2010 - 2013, Provided support during baseball games by taking orders, collecting money and re-stocking the coolers.
- Amos P. Godby High School, 2013 - 2016, Assisted with concession and the score board during baseball games when I was not playing.
References
- Jenny Blair, Amos P. Godby High School, 850.617.4700
- Toni Hutto, Leon County Schoolboard, 850.212.1411
- Matthew Martin, Florida Department of Health, 850.545.3581
Timeline
CSR
Penske
04.2018 - Current
Seasonal Sales Associate
GameStop
10.2017 - 01.2018
Bachelor of Arts - Political Science
Florida State University
Associate of Arts -
Tallahassee Community College
High School Diploma -
Amos P. Godby High School