Dustin Bates
Harrisonburg,VA
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
5
5
years of professional experience
Work History
General Manager
Marcos pizza
Harrisonburg
06.2023 - Current
- Managed all aspects of daily business operations including budgeting, staffing, inventory control, customer service and sales.
- Oversaw staff training and development to enhance team performance.
- Implemented inventory control procedures for food and supplies.
- Resolved customer complaints quickly while maintaining high quality standards of service.
- Built and maintained loyal, long-term customer relationships through effective account management.
Construction Worker
Precision Concrete Construction
Broadway, Virginia
06.2022 - 03.2023
- Assisted in framing and formwork installation for foundation structures.
- Coordinated with other workers onsite to ensure efficient completion of tasks.
- Followed safety protocols to maintain a secure work environment.
- Operated excavators and loaders to prepare site.
Private Security Officer
Allied Universal Security Services
Harrisonburg
09.2021 - 06.2022
- Monitored premises to ensure safety and security of personnel and property.
- Responded promptly to incidents, providing assistance and coordinating with law enforcement.
- Confirmed identity of individuals seeking entry into restricted areas.
- Maintained logs of security-related incidents, such as property damage or suspicious activity.
Education
High School Diploma -
Page County High School
Shenandoah, VASome College (No Degree) - General Studies
Lord Fairfax Community College
Luray, VASkills
- Customer service
- Marketing
- Staff development
- Inventory management
- Budget management
- Sales strategy
- Business operations
- Operational efficiency
Timeline
General Manager
Marcos pizza
06.2023 - Current
Construction Worker
Precision Concrete Construction
06.2022 - 03.2023
Private Security Officer
Allied Universal Security Services
09.2021 - 06.2022
High School Diploma -
Page County High School
Some College (No Degree) - General Studies
Lord Fairfax Community College