Dustin Chase
Dubuque,IA
Summary
I strive on being very communicative and stick to task untill they are done efficiently and effectively. Great with getting things done in a timely manner. Great people skills and communication skills. Can lift heavy loads if the job requires it.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Kwik Stop
Dubuque, IA
05.2021 - Current
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Directed and led employees, supervising activities to drive productivity and efficiency.
Customer Account Representative
Rent-A-Center NPS
Dubuque, IA
06.2019 - 08.2021
- Answered customer questions regarding account discrepancies or problems.
- Accepted and processed customer payments and applied toward account balances.
- Demonstrated knowledge of products and services offered to customers.
- Monitored overdue accounts using automated information systems.
- Developed and maintained solid client relationships by regularly following up on clients.
Night Stocker
Hy-Vee
Waterloo, IA
09.2012 - 10.2019
- Adhered to company safety policies while working around heavy machinery and equipment.
- Informed management of any discrepancies between actual inventory and records on hand.
- Operated forklift and pallet jack to transport heavy loads.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
Education
High School Diploma -
Union High School
La Porte City, IA05.2006
Skills
- Sales Monitoring
- Operations Management
- Product and Service Knowledge
- Money Handling
- Staff Supervision
- Customer Relations
- Team Motivation
- Retail Operations
- Staff Management
Timeline
Assistant Manager
Kwik Stop
05.2021 - Current
Customer Account Representative
Rent-A-Center NPS
06.2019 - 08.2021
Night Stocker
Hy-Vee
09.2012 - 10.2019
High School Diploma -
Union High School
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