Dustin Crawford
Huntsville,Alabama
Summary
With a proven track record at Teph Seal Auto Appearance, I excel in project management and customer service, enhancing operational efficiency and client satisfaction. My expertise includes employee training, safety adherence, and meticulous attention to detail, significantly boosting service quality and team performance.
Overview
7
7
years of professional experience
Work History
Driver
Harris Tire Company
04.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Car Detailing Manager
Teph Seal Auto Appearance
05.2022 - 04.2024
- Implemented employee training programs that increased knowledge of industry trends and advanced detailing techniques.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Ensured compliance with local regulations regarding chemical usage, disposal methods, and workplace safety measures.
- Maintained detailed records of completed jobs, client information, and financial transactions for accurate reporting purposes.
- Reviewed budgets regularly to optimize expenses while still maintaining excellent service standards.
- Streamlined operations by creating systems for tracking inventory and ordering supplies as needed.
- Enhanced customer satisfaction by delivering high-quality detailing services and maintaining a clean work environment.
- Conducted regular performance evaluations for car detailers, identifying areas for growth and development opportunities.
- Resolved customer complaints promptly and professionally, ensuring positive experiences with our services.
- Managed scheduling, assigning tasks to car detailers to ensure timely completion of projects.
- Increased efficiency by implementing new cleaning techniques and products for improved results.
- Trained new employees on company protocols, safety procedures, and best practices in car detailing.
- Optimized employee schedules to balance workload among team members while minimizing overtime costs.
Line Cook
Brewers Co-operative
05.2021 - 04.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Server
Rosie's Cantina
11.2020 - 05.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Detailing Technician
Brian's Tire and Service
05.2019 - 10.2020
- Preserved vehicle value through regular maintenance of interior upholstery, carpets, and leather surfaces using appropriate cleaning agents and tools.
- Streamlined operations within the team through effective communication regarding task assignments and progress updates.
- Supported inventory management efforts by tracking supplies usage accurately assisting in cost control measures.
- Ensured safety measures were followed by properly handling chemicals and equipment throughout the detailing process.
- Enhanced vehicle appearance by thoroughly cleaning and detailing interiors and exteriors.
- Boosted customer satisfaction with meticulous attention to detail in all aspects of the detailing process.
- Provided exceptional service by completing tasks in a timely manner, meeting or exceeding client expectations.
Detailing Technician
Woody Anderson Ford
08.2017 - 05.2019
- Preserved vehicle value through regular maintenance of interior upholstery, carpets, and leather surfaces using appropriate cleaning agents and tools.
- Streamlined operations within the team through effective communication regarding task assignments and progress updates.
- Improved paintwork quality with thorough preparation and application of waxing, polishing, and buffing techniques.
- Supported inventory management efforts by tracking supplies usage accurately assisting in cost control measures.
- Ensured safety measures were followed by properly handling chemicals and equipment throughout the detailing process.
- Provided exceptional service by completing tasks in a timely manner, meeting or exceeding client expectations.
Education
High School Diploma -
Hazel Green High School
Hazel Green, AL05-2016
Skills
- Time management
- Valid Driver's license
- Customer service
- Project management proficiency
- Employee training and development
- Adherence to safety
- Highly motivated
- Attention to detail
Timeline
Driver
Harris Tire Company
04.2024 - Current
Car Detailing Manager
Teph Seal Auto Appearance
05.2022 - 04.2024
Line Cook
Brewers Co-operative
05.2021 - 04.2022
Server
Rosie's Cantina
11.2020 - 05.2021
Detailing Technician
Brian's Tire and Service
05.2019 - 10.2020
Detailing Technician
Woody Anderson Ford
08.2017 - 05.2019
High School Diploma -
Hazel Green High School
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