Dustin Hickman
Lumberton,NC
Summary
Detail-oriented with expertise in installation, system troubleshooting, and compliance. Committed to ensuring safety standards while delivering exceptional customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Fire Alarm Technician
Optimum Fire and Security
Wilmington, NC
06.2023 - 04.2026
- Conducted routine inspections and testing of fire alarm systems to ensure operational effectiveness.
- Maintained detailed documentation of service activities, ensuring accurate records for future reference.
- Provided excellent customer service through clear communication about system features, limitations, and maintenance requirements.
- Installed fire alarm systems, ensuring compliance with safety regulations and industry standards.
- Maintained NICET (National Institute for Certification in Engineering Technology) Level 1 Fire Alarm Certification.
Overnight Stocker
Walmart
Lumberton, NC
08.2022 - 06.2023
- Stocked shelves efficiently to ensure product availability for customers.
- Organized inventory in backroom to optimize space and accessibility.
- Collaborated with team members to maintain store cleanliness and safety standards.
- Assisted in unloading delivery trucks, ensuring accurate product placement.
Overnight Stocker and Receiver
Harris Teeter
Wilmington, NC
06.2021 - 07.2022
- Organized merchandise in stockrooms to optimize accessibility and efficiency.
- Collaborated with team members to streamline inventory processes and reduce discrepancies.
- Assisted in receiving shipments, ensuring accurate counts and condition assessments.
- Maintained cleanliness of stock areas to comply with safety and health regulations
- Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
Mod Team Associate
Walmart
Lumberton, NC
11.2016 - 07.2020
- Led inventory management processes to ensure product availability and accuracy.
- Trained new associates on operational procedures and company policies.
- Implemented process improvements that enhanced workflow efficiency in merchandise handling.
- Coordinated daily tasks for team members to optimize productivity and service quality.
Education
HVAC/R
Cape Fear Community College
Wilmington, NC07-2022
Associate of Industrial Technology - Industrial Maintenance
Bladen Community College
Dublin, NC07-2020
Skills
- Smoke control systems
- System troubleshooting
- Emergency lighting systems
- Fire alarm installation
- Low-voltage systems
- Blueprint reading
- System repair
Accomplishments
- Supervised team of 7 staff members.
- Achieved Completed testing frequency by completing annual fire alarm inspection at Pentagon in Washington D.C with accuracy and efficiency.
- Collaborated with team of in the development of Fire alarm inspection reports of Grand Teton National Park, Everglades National Park and Mojave National Park.
Certification
- NICET ITFAS-1, Optimum Fire and Security - 10/28/2024- 11/1/2027
- Universal EPA Certified, HVAC- 2022
Timeline
Fire Alarm Technician
Optimum Fire and Security
06.2023 - 04.2026
Overnight Stocker
Walmart
08.2022 - 06.2023
Overnight Stocker and Receiver
Harris Teeter
06.2021 - 07.2022
Mod Team Associate
Walmart
11.2016 - 07.2020
HVAC/R
Cape Fear Community College
Associate of Industrial Technology - Industrial Maintenance
Bladen Community College