Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Surveillance Operator
Harrah's Hoosier Park Racing & Casino
02.2018 - Current
Enhanced casino security by diligently monitoring surveillance equipment and identifying suspicious activities.
Assisted in maintaining a safe gaming environment through prompt reporting of potential threats or violations.
Contributed to loss prevention efforts by conducting thorough video reviews of suspected incidents.
Supported law enforcement investigations with accurate documentation and provision of surveillance footage when needed.
Collaborated with other departments to ensure effective communication and seamless coordination during emergency situations.
Ensured compliance with gaming regulations by consistently monitoring operations and reporting any discrepancies observed.
Increased efficiency by effectively multitasking between multiple screens, camera angles, and areas under observation.
Assisted management in evaluating employee performance through discreet observation and analysis of work habits.
Maintained strict confidentiality regarding sensitive information obtained during surveillance activities to protect both patrons'' privacy and casino integrity.
Enhanced teamwork within the department by sharing knowledge and expertise with fellow Surveillance Operators during shift handovers or briefings.
Operated surveillance equipment, video recorders and computers to monitor activities within facility.
Documented suspicious activity and events through detailed reports, submitting timely updates to supervisor.
Researched cheating methods and advantage play systems to quickly identify illegal activity.
Reviewed video feeds to observe activity at gaming tables, slot machines and in other areas.
Maintained log of surveillance operations, noting discrepancies or suspicious activity.
Reviewed live and archived video surveillance footage for investigative purposes.
Supervised or trained surveillance observers.
Monitored gambling activities for compliance with state and local regulations.
Remained composed and calm even when situations were stressful or had escalated in order to effectively contribute to security needs.
Trained surveillance observers on key factors to watch for and internal reporting procedures.
Education
Associate of Science - Sheet Metal Technology
Ivy Tech Community College of Indiana
Indianapolis, IN
06.2010
Associate of Science - Animal Science
North East Oklahoma A&M
Miami, OK
05.2002
Skills
Suspicious Activity Monitoring
Facility Monitoring and Oversight
Incident Reporting
Quick Learner
Critical Thinking
Video Surveillance Expertise
Problem Solving
Decision Making
Computer Proficiency
Integrity and Trustworthiness
Attention to Detail
Timeline
Surveillance Operator
Harrah's Hoosier Park Racing & Casino
02.2018 - Current
Associate of Science - Sheet Metal Technology
Ivy Tech Community College of Indiana
Associate of Science - Animal Science
North East Oklahoma A&M
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