Dustin Hutchens
Oklahoma City,OK
Summary
Accomplished Restaurant Manager at Raising Cane's Chicken Fingers, adept in restaurant operations management and customer engagement. Excelled in mentoring staff, and resolving customer incidents swiftly, ensuring satisfaction and loyalty. Skilled in digital tools and flexible thinking, I consistently promoted a positive atmosphere and improved performance.
Overview
4
4
years of professional experience
Work History
Restaurant Manager
Raising Cane's Chicken Fingers
07.2024 - Current
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Motivated staff to perform at peak efficiency and quality.
- Reconciled cash and credit card transactions to maintain accurate records.
Restaurant Zone Manager
Raising Cane's Chicken Fingers
01.2024 - 07.2024
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Assisted the Manager on Duty by communicating with them, determining their goals on shift and executing their plan.
Certified Trainer & Bird Specialist Crewmember
Raising Cane's Chicken Fingers
07.2021 - 01.2024
- As a Certified Trainer, I have mentored new hires, resulting in stronger staff development and increased productivity.
- As a certified Bird Specialist, I lead the kitchen by example, while ensuring kitchen operation was flowing smoothly by standards.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Southmoore High School
Moore, OK05-2023
Skills
- Customer engagement
- Flexible Thinking
- Restaurant operations management
- Digital Skills
- Performance improvement
Timeline
Restaurant Manager
Raising Cane's Chicken Fingers
07.2024 - Current
Restaurant Zone Manager
Raising Cane's Chicken Fingers
01.2024 - 07.2024
Certified Trainer & Bird Specialist Crewmember
Raising Cane's Chicken Fingers
07.2021 - 01.2024
High School Diploma -
Southmoore High School
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