Accomplished professional with a proven track record in customer service and technical roles, notably at Mediacom Communications. Excelled in enhancing customer satisfaction through expert conflict resolution and efficient problem-solving. Skilled in money handling and diagnosing low voltage system malfunctions, significantly reducing downtime. Demonstrates exceptional critical thinking and customer relations, ensuring high-quality service delivery.
Helped customers with any needs they may have, train new employees, maintain light maintenance on the building, count drawers/keep track of all money.