Dustin Sheets
Fenton,MO
Summary
Dynamic leader with a proven track record at Edison Operations and Pilot Flying J, excelling in multi-unit management and team development. Achieved significant sales goals and fostered customer relationships, enhancing financial performance. Expert in recruiting, with a knack for elevating customer service standards and driving profitability through strategic resource allocation.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Assistant General Manager
Wally’s
Fenton, MO
2024.03 - Current
- Supervised store managers and reinforced Wally's Operations policies.
- Monitored staffing, scheduling, and daily workflow across district sites.
- Coordinated training for new managers and frontline employees.
- Resolved guest concerns and escalated issues with professionalism.
- Partnered with vendors and department leaders on supply and delivery needs.
District Manager
Edison Operations
2021.01 - 2024.03
- Supervised multiple locations, ensuring adherence to high-quality operational standards.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Conducted product training and demonstrations, enhancing consumer awareness and driving revenue growth.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Coached and promoted top-performing sales and account management employees into leadership roles, strengthening team capabilities and supporting company growth.
Multi-Unit General Manager
Pilot Flying J
2012.04 - 2021.01
- Communicated customer needs to supply chain capacity and quality teams, aligning operations with client expectations.
- Evaluated employee performance and provided constructive feedback, fostering skill development.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Guided and supported 63 direct reports, enhancing team cohesion and operational effectiveness.
Education
Associate of Science - Accounting
International Business College
Fort Wayne, INSkills
- Multi-unit management
- Team development
- Financial management
- Recruiting and hiring
- Customer service
- Inventory control
- Sales leadership
Certification
- Licensed Producer for Life & Accidental Insurance (License #3003356019 - Missouri)
Timeline
Assistant General Manager
Wally’s
2024.03 - Current
District Manager
Edison Operations
2021.01 - 2024.03
Multi-Unit General Manager
Pilot Flying J
2012.04 - 2021.01
Associate of Science - Accounting
International Business College