Dustin Smith
Phoenix,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
911 Communications Supervisor
Tempe Police Department
Tempe, AZ
02.2014 - Current
- Monitored radio communications between emergency personnel in the field and the 911 Communications Center.
- Provided administrative support to the 911 Communications Center, including scheduling staff and reviewing payroll.
- Provided technical support when necessary for software applications used at the center.
Interim Bureau Manager
Tempe Police Department
Tempe, AZ
01.2024 - 03.2024
- Provided leadership during times of organizational change or crisis situations.
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
Training Supervisor
Tempe Police Department
Tempe , AZ
07.2018 - 10.2021
- Developed training plans for new employees in order to ensure they had a comprehensive understanding of their job duties.
- Conducted regular meetings with staff members to discuss performance issues or concerns.
- Collaborated with various departments throughout the organization to improve communication policies and procedures.
911 Dispatcher
Tempe Police Department
Tempe, AZ
10.2008 - 02.2014
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Dispatched police officers and emergency personnel to calls for service.
- Researched criminal history data utilizing law enforcement databases; provided necessary information to officers in the field.
Education
High School Diploma -
Watervliet Senior High School
Watervliet, MI06-1999
Bachelor of Science - Political Science
Arizona State University
Tempe, AZA+ Cyber Security Certificate -
Advanced Business Learning
Tempe, AZSkills
- Critical Decision-Making
- Law Enforcement Collaboration
- Prioritizing Situations
- Decision-Making
- Analytical Thinking
- Police Department Procedures
Accomplishments
- PIN Project - Tempe Police Department - Versadex Computer Aided Dispatch System - July 2011
- Team Award - Tempe Police Department - Covid-19 Response - January 2021
- Team Award - Tempe Police Department - Train Derailment - July 2021
Certification
- APCO International - Communications Training Officer Instructor - 2019-2023
- Tempe LEADS - Supervisor Academy 2023
- Crucial Conversations - City of Tempe - 2019
Timeline
Interim Bureau Manager
Tempe Police Department
01.2024 - 03.2024
Training Supervisor
Tempe Police Department
07.2018 - 10.2021
911 Communications Supervisor
Tempe Police Department
02.2014 - Current
911 Dispatcher
Tempe Police Department
10.2008 - 02.2014
High School Diploma -
Watervliet Senior High School
Bachelor of Science - Political Science
Arizona State University
A+ Cyber Security Certificate -
Advanced Business Learning
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