DUSTIN TEAGUE
Yukon,OK
Summary
Dynamic leader with a proven track record at R & D Communications, excelling in strategic planning and crisis management. Enhanced operational excellence and customer satisfaction through innovative initiatives. Skilled in team leadership and project management, fostering a culture of continuous improvement and achieving significant financial and performance gains.
Overview
10
10
years of professional experience
Work History
PRESIDENT
R & D COMMUNICATIONS
01.2025 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
SERVICE ADVISOR
JOE COOPER AUTO GROUP
01.2023 - 01.2025
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
DISTRIBUTOR
TEAGZ RESERVE
01.2020 - 01.2023
- Streamlined distribution processes for improved efficiency and reduced delivery times.
- Collaborated with suppliers for timely product deliveries, ensuring client satisfaction.
- Increased customer satisfaction by providing exceptional service and support to distributors.
- Addressed any complaints or issues swiftly, demonstrating a commitment to excellent customer service.
Finance Director
JOE COOPER AUTO GROUP
01.2016 - 01.2021
- Assisted with recruiting, interviewing, and hiring new department employees.
- Facilitated process improvements by automating manual tasks, increasing efficiency within the finance function.
- Streamlined financial processes by implementing efficient budgeting and forecasting systems.
- Mentored junior finance team members, fostering a culture of continuous learning and professional development within the department.
Education
INDUSTRIAL SAFETY ENGINEERING
OKLAHOMA STATE UNIVERSITY
Stillwater, OK03-2012
Skills
- Team leadership development
- Operational oversight
- Strategic planning
- Operational excellence
- Employee relations
- Negotiation
- Crisis management
- Operations management
- Staff training
- Project management
- Sales and marketing
- Business development
- Contract negotiation
Timeline
PRESIDENT
R & D COMMUNICATIONS
01.2025 - Current
SERVICE ADVISOR
JOE COOPER AUTO GROUP
01.2023 - 01.2025
DISTRIBUTOR
TEAGZ RESERVE
01.2020 - 01.2023
Finance Director
JOE COOPER AUTO GROUP
01.2016 - 01.2021
INDUSTRIAL SAFETY ENGINEERING
OKLAHOMA STATE UNIVERSITY
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