Donald Odom

• Hired and managed employees to maximize productivity in a boat dock constructions business.
• Continuous marketing and sales made to acquire new customers
• At the same time as running the boat dock business, made sales with an independent internet sales team door to door canvassing averaging 20 plus sales on 3-4 day trips over the road.
• Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
• Managed crisis situations effectively while minimizing disruption to daily operations.

• Hired and managed employees to maximize productivity while training staff on best practices and protocols in a Satelite Distributorship that I owned and operated.
• Managed Sales Reps and Techs to exceed 100 plus sales a month.
• Primary focus was internet sales and installation
• Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
• Streamlined organizational processes by evaluating current systems and implementing improvements.
• Inspired innovation by creating an environment that encouraged creative thinking and problem-solving capabilities.

Worked as an Independent Insurance Agent in Life, Health and Disability.

Acquired customers networking, cold canvass, telemarketing and referall based.

Consistently exceeded weekly, monthly and annual sales goals.

Recruited, trained, and managed agents to be successful in a acquiring new customers so they were not dependent on leads only.

Trained agents to become sales managers to teach and manage their own teams.

Owned and operated as an Independent Insurance Broker specializing in Disability and Health insurance to medium and small business owners

• Hired and managed employees to maximize productivity while training staff on best practices and protocols.
• Canvass businesses door to door and telemarketed to provide continuous leads and new customers.
• Consistently exceeding goals weekly, monthly and annually.
• Cultivated strong relationships with external partners to foster collaboration and maximize resources.

• Worked as an independent sales rep in Industrial Sales selling steam valves, condensate pumps, steam trap surveys and mechanical installation of faulty steam traps.
• Customers consisted of textile manufacturers such as BP Amoco, 3M, Monsanto, Redstone Arsenal, Nasa, Champion Papers and several hospitals

• Consulted with customers to assess requirements, offer product recommendations and resolve technical issues after sales.
• Educated customers by providing hands-on [Product] demonstrations and explaining benefits and advantages of using [Product].
• Used prospecting and client development techniques to produce fresh leads and maintain solid conversion rate.
• Negotiated contracts to maximize profitability, boosting sales $[Amount] in [Number] months.

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential accounts.

• Reduced miscommunication errors by conducting thorough equipment inspections and maintaining clear communication with fellow crewmembers.
• Facilitated timely decision-making by providing accurate information on enemy positions, distances, and terrain features.
• Executed rapid response actions during time-sensitive situations to achieve mission objectives under high-pressure conditions.
• Managed receipt, storage and issue of ammunition equipment and processes.
• Served in a rapid deployment unit for the entire contract
• Served a hardship tour in South Korea in 2nd ID at Camp Casey, Korea
• Served in Operation Desert Storm and Operation Desert Shield
• Honorably Discharged