Open To Work
Dustin Wallace
Portland,OR
Work Preference
Summary
Dependable and customer-focused professional with 20+ years of experience delivering exceptional service in fast-paced retail, warehouse, and customer-facing environments. Skilled in handling transactions accurately, maintaining inventory and operational records, resolving customer concerns, and collaborating with team members to achieve shared goals. Recognized for strong attention to detail, reliability, and a commitment to providing friendly, personalized service while maintaining accuracy, confidentiality, and compliance with established procedures.
Overview
5
5
years of professional experience
Work History
Warehouse Worker
Castelli
Portland, OR
01.2024 - 06.2026
- Coordinated packing, shipping, receiving, and inventory processes using UPS WorldShip and FedEx to support operational efficiency.
- Updated and maintained accurate inventory records using warehouse management software to ensure data integrity.
- Received and stocked inventory items in designated areas.
- Collaborated with team members to ensure timely order fulfillment.
- Conducted quality inspections to ensure compliance with company standards and enhance product reliability.
- Maintained a safe, organized workspace and supported efficient team operations.
- Answered phones, assisted clients, and resolved customer concerns.
Bartender / Server
Black Rabbit
Edgefield, Portland, OR
01.2023 - 01.2023
- Engaged customers to deliver exceptional service and tailored recommendations.
- Trained new staff on bartending techniques and customer service standards.
- Processed cash transactions efficiently during peak shifts, ensuring accuracy and speed.
- Managed cash register operations to ensure accurate sales processing and smooth point of sale (POS) transactions.
- Maintained cleanliness and organization of bar area to ensure optimal service environment.
- Assisted in managing inventory and ordering supplies.
- Developed strong relationships with team members through effective communication.
- Managed cash drawer at end of shifts, ensuring accuracy of funds.
Bartender / Server
Chicago Fire
Sacramento, CA
01.2021 - 01.2023
- Prepared and served a variety of cocktails and beverages to customers.
- Engaged with customers to enhance their experience and provide tailored beverage recommendations.
- Maintained cleanliness and organization of the bar area and equipment.
- Trained new staff on bartending techniques and customer service standards to ensure consistent service quality.
- Executed cash transactions accurately during peak shifts, ensuring efficient service and customer satisfaction.
- Welcomed customers at entrance to create friendly atmosphere. and provided excellent customer service.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Bartender
Vortex Theatre
Austin, TX
01.2021 - 01.2021
- Trained new bartenders on drink preparation and customer interaction techniques.
- Provided exceptional customer service in a fast-paced theater environment.
- Welcomed customers warmly upon arrival and provided excellent customer service.
- Collaborated with service team to create memorable guest experiences during events.
- Managed cash register operations, ensuring accurate and efficient payment processing.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Processed payments accurately and efficiently with POS system.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Addressed and resolved customer complaints professionally to maintain satisfaction.
Education
High School Diploma -
Thornton High School
Thronton CO06-2004
Some College (No Degree) - Physical Anthropology and Sociology
Austin Community College
Austin, TXSkills
- Inventory Management
- Cash management
- Workflow optimization
- Safety compliance
- Time management
- Customer service
- Fast-paced environments
- Team communication
- Team training
- Problem solving
- Telephone skills
Timeline
Warehouse Worker
Castelli
01.2024 - 06.2026
Bartender / Server
Black Rabbit
01.2023 - 01.2023
Bartender / Server
Chicago Fire
01.2021 - 01.2023
Bartender
Vortex Theatre
01.2021 - 01.2021
High School Diploma -
Thornton High School
Some College (No Degree) - Physical Anthropology and Sociology
Austin Community College