Dustin West
Saint Petersburg ,FL
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
Winghouse Bar & Grill
Largo, FL
08.2023 - Current
- Directed daily, weekly, and monthly operations to enhance restaurant success.
- Crafted schedules and built high-performing teams to promote excellence.
- Prioritized employee training to elevate customer service standards.
- Managed budgets effectively, aligning training sessions with optimal labor costs.
- Oversaw procurement for breakfast and lunch to ensure quality supplies.
- Set ambitious goals and expectations for management team to drive performance.
- Fostered a culture of collaboration and shared objectives among staff members.
Bartender/Server
Tate island bar and grill
Clearwater, FL
07.2020 - 08.2023
- Prepared diverse mixed drinks and beverages for bar patrons and restaurant guests.
- Maintained cleanliness and organization of bar area.
- Recommended food menu items to enhance guest experience.
- Anticipated demand and ensured inventory was well-stocked based on seasonality and local events.
Assistant Manager
Hooters of America
Gainesville, FL
12.2015 - 03.2020
- Conducted interviews and provided mentorship for new hires to enhance onboarding process.
- Supervised employees effectively across shifts, fostering a respectful work environment.
- Spearheaded local store marketing initiatives, establishing business as a community staple.
Education
Associate's degree - Criminal Justice
Keiser University-Ft Lauderdale
Tampa, FL07.2016
Skills
- Serving and bartending
- Assistant manager and restaurant management
- Upselling and sales strategies
- Point of sale (POS) systems
- Food preparation and safety
- Customer service and guest relations
- Cash handling and cashiering
- Kitchen management and experience
- Communication and writing skills
- Organizational and time management
- Craft beer knowledge
- Financial management and budgeting
- Employee relations and retention strategies
- Hospitality management and guest services
Certification
- Food Handler Certification
- Driver's License
Timeline
General Manager
Winghouse Bar & Grill
08.2023 - Current
Bartender/Server
Tate island bar and grill
07.2020 - 08.2023
Assistant Manager
Hooters of America
12.2015 - 03.2020
Associate's degree - Criminal Justice
Keiser University-Ft Lauderdale