Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Dustin Williams

San Jose,CA

Summary

Senior Buyer with over a decade of progressive retail experience, skilled in planning and executing daily and special inventory acquisitions to deliver high-quality, reliable goods consistently. Proficient in purchasing and procurement environments, with a proven ability to motivate teams and streamline operations as an accomplished administrator. An analytical problem solver and persuasive communicator, recognized for creative solutions and a passion for customer service that enhances positive customer experiences. Noted for strong organizational skills, adaptability in dynamic work environments, and a commitment to achieving results through effective team collaboration and streamlined client interactions.

Overview

21
21
years of professional experience

Work History

Administrative Client Coordinator

Family Love Home Care
San Jose, CA
08.2018 - Current
  • Facilitated onboarding for new employees by addressing inquiries promptly to enhance role comprehension.
  • Administered files and records for clients, implementing safety protocols to safeguard against data misuse.
  • Oversaw the updating of reports related to managed accounts. Developed comprehensive reports for company database to enhance data accessibility. Collaborated with team members to streamline reporting processes.
  • Coordinated response strategies for incoming calls, optimizing message routing and addressing patient inquiries promptly within set deadlines.
  • Coordinated transportation services and appointment management to facilitate seamless client experiences.
  • Documented and reported urgent patient condition anomalies and environmental issues to nurse supervisor for immediate action.
  • Addressed customer grievances promptly to maintain high levels of service quality.
  • Addressed client inquiries related to account services and ensured accurate balance reporting.
  • Implemented training initiatives focused on best practices and customer care procedures to streamline operations.
  • Fostered positive relationships with clients and staff through energetic and professional engagement.
  • Managed payroll operations on a bi-weekly basis to ensure timely compensation for over 15 employees.
  • Streamlined communication processes between clients and healthcare providers to improve overall service quality.

Streamlined scheduling and appointment logistics, facilitating effective client engagement

Construction Laborer

BAC Local 3
San Francisco, CA
01.2012 - 07.2018
  • Employed various tools, including hammers, saws, squares, levels, and fastening devices, to ensure project completion.
  • Navigated a fast-paced work environment, ensuring adherence to productivity goals and quality expectations.
  • Coordinated delivery and organization of materials and tools at work site locations to meet project requirements.
  • Engaged with seasoned professionals to deepen knowledge of construction practices and regulatory standards.
  • Executed operation of power equipment for material handling, contributing to improved workflow efficiency.
  • Oversaw installation of drywall and flooring, ensuring high-quality finishes for optimal living and working environments.
  • Oversaw interactions with contractors and tradespeople, focusing on meeting detailed project requirements and deadlines.
  • Maintained cleanliness and organization of job sites by gathering waste and trash for disposal.
  • Conducted regular inspections of job sites to verify safety regulation compliance and mitigate accident potential.
  • Contributed to the erection of scaffolding and ladders to ensure safe work environments.
  • Managed safe and effective operation of forklifts and boom lifts to ensure timely completion of assigned tasks.
  • Oversaw operation of heavy machinery, facilitating construction projects with a focus on efficiency and adherence to safety standards.
  • Monitored adherence to safety protocols to reduce risks and maintain compliance across all job site operations.

Global Buyer/Planner

Lumasense Technologies
Santa Clara, CA
11.2010 - 09.2011
  • Strategically negotiated and established supplier partnerships to secure quality materials, supporting cost-effective procurement.
  • Maintained and refined purchasing activity records to support enhanced operational efficiency.
  • Negotiated with vendors to establish inventory needs and achieve cost-effective pricing solutions.
  • Compiled and analyzed comprehensive reports to enhance inventory management and streamline purchasing processes.
  • Facilitated discussions with internal teams to identify needs and develop clear purchasing standards.
  • Administered timely processing of purchase orders and invoices to facilitate procurement operations.
  • Conducted thorough assessments of suppliers and vendors to optimize overall supply chain performance.
  • Collaborated with suppliers to establish agreements that optimize cost efficiency and enhance supplier relationships.
  • Developed and executed procurement strategies focused on optimizing supply chain operations.
  • Negotiated contracts with suppliers to secure favorable terms and pricing.

Buyer

Jabil Circuit
San Jose, CA
10.2005 - 11.2010
  • Collaborated with suppliers to analyze modifications and identify effective strategies for response.
  • Conducted vendor negotiations to establish policies and contracts aimed at achieving optimal pricing and maintaining consistent availability.
  • Managed tracking of inventory shipments to ensure accurate documentation of item information.
  • Reviewed and qualified vendor submissions to ensure alignment with project objectives and standards.
  • Managed and refined purchasing department operations to drive revenue growth.
  • Engaged with clients to develop and improve account relationships, ensuring alignment with their needs.
  • Evaluated order updates to enhance operational efficiency and support corporate goals.
  • Developed and processed purchase orders to verify requisitions and expedite customer order fulfillment.
  • Facilitated communication with vendors to determine inventory needs and secured favorable pricing to sustain profitability.
  • Analyzed cost structures to optimize quality and reliability, securing beneficial contract terms.
  • Engaged with buyers to facilitate special events and seasonal promotions, supporting inventory management and sales growth.
  • Coordinated vendor purchase order dispatch and invoicing operations to align with established contractual and budgetary standards.
  • Facilitated effective communication with suppliers to uphold timely delivery standards for materials and services.
  • Analyzed market trends and established procurement strategies to improve overall supply chain performance.
  • Managed supplier relationships to ensure timely delivery of materials and services.
  • Developed and executed procurement strategies to optimize supply chain efficiency.

Education

High School Diploma -

San Jose City College
San Jose, CA

High School Diploma -

William C. Overfelt High School
San Jose, CA
06-1995

Skills

  • Customer Relations
  • Contract Negotiation
  • Customer Satisfaction
  • Sales Records Analysis
  • Wholesale Merchandise Buying
  • Critical Thinking
  • Strategic Negotiations
  • Customer Needs Identification
  • Supply Chain Management
  • Attentive to People
  • Social Perceptiveness
  • Client Requirements
  • Problem Identification
  • Strong organization
  • Client relationship build
  • Scheduling appointments

Accomplishments

  • Supervised team of 10 staff members.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
  • Utilized strong leadership skills and communication expertise to maximise sales and profitability

Timeline

Administrative Client Coordinator

Family Love Home Care
08.2018 - Current

Construction Laborer

BAC Local 3
01.2012 - 07.2018

Global Buyer/Planner

Lumasense Technologies
11.2010 - 09.2011

Buyer

Jabil Circuit
10.2005 - 11.2010

High School Diploma -

San Jose City College

High School Diploma -

William C. Overfelt High School