Dusty Campbell
Baden
Summary
Results-driven Shift Manager skilled in team leadership, inventory management, and process improvement. Proven ability to enhance service delivery and foster collaboration, ensuring compliance with standards and optimizing operational efficiency.
Overview
13
13
years of professional experience
Work History
Shift Manager
Charter Foods Inc
03.2025 - Current
- Supervised daily operations to ensure adherence to company standards and protocols.
- Trained and mentored team members on efficient service techniques and operational procedures.
- Managed inventory control processes to optimize stock levels and reduce waste.
- Assisted in resolving customer issues promptly to enhance overall satisfaction.
- Monitored equipment functionality and performed routine maintenance checks as needed.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Luxury Suites Supervisor
Aramark- Acrisure Stadium
08.2022 - 02.2024
- Supervised daily operations, ensuring compliance with health and safety regulations.
- Implemented process improvements that enhanced service delivery during high-demand events.
- Monitored inventory levels, facilitating timely restocking to prevent shortages during events.
- Collaborated with management to develop strategies for enhancing guest experiences at the stadium.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
Head Line Operator
Gators Dockside
03.2017 - 08.2022
- Operated and monitored multiple line production systems to ensure optimal output and efficiency.
- Trained and mentored junior operators on equipment handling and safety protocols.
- Streamlined production processes, reducing downtime through effective troubleshooting techniques.
- Coordinated with team members to maintain high standards of quality control throughout operations.
- Coordinated with Quality Assurance personnel to validate compliance with established standards, consistently meeting or exceeding customer expectations in terms of product quality attributes.
Night Shift Lead
GetGo Gas Station
09.2012 - 02.2017
- Supervised night operations to ensure compliance with safety and service standards.
- Trained and mentored team members on customer service best practices and operational procedures.
- Oversaw inventory management, optimizing stock levels to reduce waste and improve efficiency.
- Implemented process improvements that enhanced workflow efficiency during peak hours.
- Coordinated cash handling procedures to maintain accuracy and accountability in nightly reconciliations.
Education
Bachelor of Arts - American History
Slippery Rock University of Pennsylvania
Slippery Rock, PASkills
- Critical thinking
- Conflict resolution
- Quality improvement initiatives
- Multitasking and prioritizing
- Team leadership
- Cash handling and reconciliation
- Health and safety procedures
- Inventory and stocking
- Experienced with digital tools
Timeline
Shift Manager
Charter Foods Inc
03.2025 - Current
Luxury Suites Supervisor
Aramark- Acrisure Stadium
08.2022 - 02.2024
Head Line Operator
Gators Dockside
03.2017 - 08.2022
Night Shift Lead
GetGo Gas Station
09.2012 - 02.2017
Bachelor of Arts - American History
Slippery Rock University of Pennsylvania