Results-driven small business owner with expertise in customer relations and operational efficiency. Proven track record in financial planning and inventory control, enhancing client satisfaction and driving repeat business.
Overview
12
12
years of professional experience
Work History
Owner
Self-employeed
Loudon, TN
03.2021 - 06.2025
Developed operational processes to enhance efficiency and customer satisfaction.
Implemented inventory management systems to streamline supply chain activities.
Conducted market research to identify trends and improve service offerings.
Trained staff on customer service protocols and product knowledge.
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Machine Operator
Ln Molding
Ranger, TX
02.2018 - 03.2021
Operated machinery to produce high-quality molded parts, ensuring adherence to safety standards.
Monitored production processes, detecting and resolving issues promptly to maintain workflow efficiency.
Conducted routine maintenance on equipment, minimizing downtime and enhancing operational reliability.
Trained new operators on machinery usage, safety protocols, and quality control measures.
Implemented process improvements that increased output consistency and reduced material waste.
Collaborated with team members to optimize machine settings for diverse molding specifications.
Maintained accurate records of production metrics, contributing to formal reporting and analysis efforts.
Led shift operations, coordinating tasks among team members to meet production goals effectively.
Followed detailed instructions to operate machines with accuracy and produce quality products.
Set up and adjusted equipment and properly configured machines for daily operation.
Complied with company and OSHA safety rules and regulations.
Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
Grill Cook
Circle M Bar-b-que
Olden Tx
02.2013 - 01.2018
Grilled meats to perfection, ensuring consistent flavor and presentation.
Maintained cleanliness and organization of grill area for optimal efficiency.
Trained new staff on grill operations and safety protocols.
Collaborated with kitchen team to streamline food preparation processes.
Monitored inventory levels, minimizing waste through effective portion control.
Implemented cooking methods that improved dish quality and turnaround time.
Developed daily specials, enhancing menu diversity and customer satisfaction.
Conducted regular equipment maintenance checks to ensure operational safety and reliability.
Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
Restocked and rotated food items according to expiry dates to minimize waste.
Efficiently managed time by prioritizing tasks according to importance and urgency.