Duy Nguyen
Houston,TX
Summary
Dynamic and dedicated professional with extensive experience at Sun Club Wholesale and Akaihi Japanese Grill & Sushi Bar. Proven track record in customer service and cash handling, fostering positive relationships and enhancing guest satisfaction. Recognized for strong teamwork and problem-solving skills, consistently delivering exceptional results in fast-paced environments.
Knowledgeable with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly.
Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
7
7
years of professional experience
Work History
Cashier
Sun Club Wholesale
3645 Cypress Creek Pkwy #100, Houston, TX 77014
01.2020 - Current
- Processed cash and credit transactions efficiently, ensuring accurate final totals for customers.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted in training new cashiers on point-of-sale system and customer service protocols.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and ensuring satisfaction.
- Monitored inventory levels at registers, reporting low stock to management for timely replenishment.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Kitchen Supplies Lead
Sun Club Wholesale
3645 Cypress Creek Pkwy #100, Houston, TX 77014
01.2020 - Current
- Organizing skill is best to none
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
Server
Akaihi Japanese Grill & Sushi Bar
7312 Louetta Rd B100, Spring, TX 77379
02.2019 - 01.2020
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed dining room operations, ensuring smooth workflow during peak hours.
- Trained new servers on menu knowledge and service techniques, fostering team development.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Maintained cleanliness and organization of dining area, adhering to health regulations.
- Implemented efficient table management strategies, reducing wait times for guests.
- Resolved customer complaints promptly, maintaining positive dining experiences.
Education
High School Diploma -
Westfield
16713 Ella Blvd, Houston, TX 7709006-2020
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
- Merchandise restocking
- Proficient in [software]
- Problem-solving
- Honest and dependable
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Interests
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Cooking
- DIY and Home Improvement
- Gym Workouts
- Regularly practice mindfulness and meditation for overall wellness
- Personal Development and Self-Improvement
Timeline
Cashier
Sun Club Wholesale
01.2020 - Current
Kitchen Supplies Lead
Sun Club Wholesale
01.2020 - Current
Server
Akaihi Japanese Grill & Sushi Bar
02.2019 - 01.2020
High School Diploma -
Westfield