Hi, I’m
Duy Pham
Monterey Park,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
years of professional experience
Work History
Serramonte KIA
Internet Sales Manager
09.2022 - 12.2022
Job overview
- Analyzed customer feedback to identify areas of improvement in online shopping experience.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience
Vodafone
Internship Student
08.2021 - 04.2022
Job overview
- Collaborated in professional team to solve workflow issues.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Explored new technologies and approaches to streamline processes.
McDonald's
Crew Trainer
10.2017 - 06.2019
Job overview
- Trained other employees in customer service, food safety and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Designed and executed training programs for new and existing crew members to provide knowledge, skills and techniques in performing tasks
Education
California State University - Los AngelesLos Angeles, CA
Bachelor of Science from Computer Science
06.2022
Skills
- Privacy and Confidentiality
- Time Management, Attention to Detail
- Product and Service Knowledge
- Understanding of Engineering
- Agile Work Processes
- Verbal and Written Communication
- Data Visualization
- Programming
Timeline
Internet Sales Manager
Serramonte KIA
09.2022 - 12.2022
Internship Student
Vodafone
08.2021 - 04.2022
Crew Trainer
McDonald's
10.2017 - 06.2019
California State University - Los Angeles
Bachelor of Science from Computer Science
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