Duy Pham
Arlington
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Manager
Gabbi's Chicken and Seafood
02.2019 - 02.2023
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Manager
Papa's Fried Chicken and Seafood
02.2013 - 11.2018
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Computer Analyst
Texas True Choice
02.2005 - 11.2012
- Enhanced system efficiency by conducting comprehensive analyses and implementing software upgrades.
- Provided technical support to end-users, resolving issues efficiently while maintaining a high level of customer satisfaction.
- Managed IT projects from initiation to completion, ensuring timely delivery within scope and budget constraints.
Education
Bachelor of Science - Management Information Systems
The University of Texas At Arlington
Arlington, TX02-1998
Skills
- Complex Problem-solving
- Operations management
- Product management
- Expense tracking
- Safety procedures
- Work prioritization
- Inventory management
Certification
- Certified Universal EPA, TechZone - 2024
Timeline
Manager
Gabbi's Chicken and Seafood
02.2019 - 02.2023
Manager
Papa's Fried Chicken and Seafood
02.2013 - 11.2018
Computer Analyst
Texas True Choice
02.2005 - 11.2012
Bachelor of Science - Management Information Systems
The University of Texas At Arlington
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