Dwane Nevins
Denver,CO
Summary
Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
7
7
years of professional experience
Work History
Supervisor of Operations
United Parcel Service, UPS
Commerce City, CO
09.2017 - Current
- Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
- Coordinated with other departments to ensure smooth flow of work processes and communication.
- Developed and implemented policies and procedures for efficient workflow.
- Maintained accurate records for tracking progress and performance of team members.
- Conducted regular reviews with team members to assess their performance and provide feedback as needed.
Supervisor
Menzies Aviation
Denver, CO
08.2018 - 01.2024
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
Education
Bachelor of Science - Business Administration And Management
Humphreys College
Stockton, CA05-1999
Skills
- Staff Evaluation
- Team Development
- Regulatory Compliance
- Performance Management
- Administrative Management
- Scheduling
- Employee Supervision
- Coaching and Mentoring
- Leadership Development
- Interpersonal Communication
Timeline
Supervisor
Menzies Aviation
08.2018 - 01.2024
Supervisor of Operations
United Parcel Service, UPS
09.2017 - Current
Bachelor of Science - Business Administration And Management
Humphreys College