Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

DWANNA LIGGINES

Missouri City,TX

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Experienced with food preparation, event setup, and customer service. Utilizes organizational and multitasking skills to ensure efficient catering operations. Knowledge of maintaining hygiene standards and providing excellent customer experiences.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Catering Assistant/Customer Service Representative

Univeristy Of Houston
11.2022 - Current
  • Provided friendly, courteous service to create memorable moments for guests.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Collaborated with team members to execute seamless catering events for clients.
  • Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
  • Maintained professional demeanor under pressure during high-stress situations, contributing to overall success of catered events.
  • Demonstrated adaptability when adjusting plans according to last-minute changes or requests from clients.
  • Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

Home Health Care Aide

Intra Home Healthcare
08.2016 - Current
  • Demonstrated excellent communication skills when interacting with patients and their families.
  • Assisted clients with activities of daily living such as bathing, dressing, grooming, eating, and ambulation.
  • Observed changes in client's condition or behavior and reported them to the supervisor or nurse on call.
  • Assisted patients with bathing and grooming to encourage personal hygiene.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Assisted patients in maintaining mental wellness through engaging conversation and social interaction during visits.
  • Supported patients'' daily living activities such as bathing, dressing, grooming, and meal preparation to promote independence.

Materials Clerk

UMMC
02.2020 - 03.2023
  • Pack and unpack supply items needed for daily care of patients to be stocked on shelves in storerooms and par rooms on each unit in a hospital and other departments.
  • Completed shipping documents accurately; ensured correct labeling on packages prior to shipment.
  • Performed daily cycle counts and annual inventory counts of materials and reconciled discrepancies with inventory records.
  • Managed documentation related to material shipments including bills of lading, packing lists, and invoices.

Education

High School Diploma -

Aquilla Wyatt
Houston, TX
12-2009

Skills

  • Medical Terminology
  • Teamwork Skills
  • Material and Supply Inventory
  • Patient Communication
  • Equipment Management
  • Microsoft Office
  • Pallet Jacks
  • Specimen collection and labeling
  • Venipuncture
  • Medical Records
  • Reliability and punctuality
  • Team management
  • Food safety

Accomplishments

  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Certification

Certified Phlebotomy Technician (CPT), IDC Phlebotomy Learning Center, 03/01/24

Languages

English
Full Professional

Timeline

Catering Assistant/Customer Service Representative

Univeristy Of Houston
11.2022 - Current

Materials Clerk

UMMC
02.2020 - 03.2023

Home Health Care Aide

Intra Home Healthcare
08.2016 - Current

High School Diploma -

Aquilla Wyatt

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