Dwayne Harrington Jr.
Waldorf,MD
Summary
Motivated Business Management graduate with strong analytical and leadership skills seeking an entry-level management position to contribute to organizational growth and process improvement.
Overview
6
6
years of professional experience
Work History
Store manager
Allstar Elite – Mall of Louisiana
05.2021 - 12.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees
- Maintained inventory accuracy through stock replenishment, merchandising, and cycle counts
- Assisted in supervising team members and training new hires on store policies and customer service standards
- Contributed to achieving sales goals through product knowledge and upselling techniques
- Ensured visual merchandising standards were met to enhance store presentation and sales
Sales Associate/Cashier
Sears – Mall of Louisiana
11.2017 - 02.2019
- Built relationships with customers to encourage repeat business
- Assessed customer needs and utilized suggestive selling techniques to drive sales
- Provided positive first impressions to welcome existing, new, and potential customers
Valet Parking Attendant
Capital Hilton
05.2017 - 08.2017
- Inspected vehicles prior to parking and during retrieval to detect damage
- Enhanced guest satisfaction by providing prompt assistance and effectively resolving concerns
- Assisted guests with luggage while consistently maintaining a courteous and professional demeanor at all times
Education
Bachelors Degree - Business Management
Southern University A&M College
Baton Rouge, LA12.2024
High School Diploma - undefined
Oxon Hill High School
Oxon Hill, MD05.2016
Skills
- Store Operations Management
- Operations & Organizational Skills
- Customer & Sales Skills
- Team Leadership & Training
- Conflict Resolution
Timeline
Store manager
Allstar Elite – Mall of Louisiana
05.2021 - 12.2022
Sales Associate/Cashier
Sears – Mall of Louisiana
11.2017 - 02.2019
Valet Parking Attendant
Capital Hilton
05.2017 - 08.2017
High School Diploma - undefined
Oxon Hill High School
Bachelors Degree - Business Management
Southern University A&M College