Dwayne Liggins
Aubrey
Summary
Dynamic communicator with extensive experience in retail and customer service, particularly in high-volume footwear sales and athletic apparel. Proven track record of enhancing customer experiences and ensuring optimal store presentation. Strong ability to engage customers and drive sales through effective communication and product knowledge.
Overview
8
8
years of professional experience
Work History
Substitute Teacher, K-12
ESS
Prosper, Texas
07.2025 - Current
- Fostered collaboration and engagement within diverse student groups for enhanced learning, showcasing strong leadership, patience, and clear communication.
- Adjusted teaching strategies quickly based on classroom dynamics and student needs. to varying classroom environments, ensuring productivity and safety in learning.
- Modified teaching methods to align with diverse learning styles, enhancing student comprehension and participation.
- Partnered with school staff to cultivate a supportive learning environment, promoting student well-being and collaboration.
Sales Associate
Walmart
Aubrey, TX
07.2025 - 03.2026
- Facilitated customer engagement through active listening and personalized service.
- Maintained product knowledge to assist customers in making informed purchasing decisions.
- Processed transactions efficiently using POS systems, ensuring accuracy and speed.
- Assisted in inventory management by restocking shelves and conducting regular stock checks.
Direct Support Professional
Beacon Specialized Living
Mount Pleasant, MI
03.2024 - 07.2025
- Developed individualized support plans aligning with client needs and goals.
- Facilitated daily living activities to enhance client independence and quality of life.
- Implemented behavior management strategies to promote positive interactions among clients.
- Coordinated communication between clients, families, and healthcare professionals to ensure comprehensive care.
Team Lead
Five Guys
Evergreen Park, Illinois
03.2023 - 01.2024
- Supervised team to ensure high-quality food preparation and exceptional customer service. Conducted training for new staff on operational procedures, safety standards, and guest interactions. Maintained optimal inventory levels, ensuring product availability and minimizing waste. Promptly resolved customer complaints to uphold satisfaction and strengthen brand loyalty. Coordinated daily shifts and delegated tasks to optimize staff coverage and enhance operational efficiency.
- Oversaw daily operations, ensuring high-quality food preparation and customer service standards.
- Trained and mentored team members to enhance performance and operational efficiency.
- Implemented inventory management procedures to reduce waste and optimize stock levels.
Retail Associate
T.J. Maxx
Mount Pleasant, Michigan
09.2022 - 01.2023
- Promoted credit and loyalty programs to enhance customer experience on sales floor.
- Designed engaging floor displays to attract customer attention and increase sales.
- Prepared merchandise strategically to facilitate customer interaction and drive purchases.
Tech and Inventory Internship
DRW Technologies
Chicago, Illinois
04.2018 - 08.2018
- Built and configured computers and complex electronics, showcasing advanced technical aptitude.
- Streamlined shipping and handling processes, ensuring timely delivery to retailers.
- Built and configured computers and complex electronics to meet specific project requirements.
- Assisted purchasing team in analyzing product needs and managing vendor relationships to optimize inventory.
Education
Some College (No Degree) - Cyber Security
Dallas College
Dallas, TXNo Degree - Theater Arts
Central Michigan University
Mount Pleasant, MIHigh School Diploma -
DRW College Prep
Chicago, IL05-2019
Skills
- Classroom management
- Instructional planning
- Student assessment
- Educational technology
- Conflict resolution
- Verbal communication skills
- Multitasking and guest relations
- POS systems proficiency
- Cyber Security Compliance
- Positive reinforcement
- Proficient in Operating Systems, Productivity & Collaboration, AI tools & Technology
Timeline
Sales Associate
Walmart
07.2025 - 03.2026
Substitute Teacher, K-12
ESS
07.2025 - Current
Direct Support Professional
Beacon Specialized Living
03.2024 - 07.2025
Team Lead
Five Guys
03.2023 - 01.2024
Retail Associate
T.J. Maxx
09.2022 - 01.2023
Tech and Inventory Internship
DRW Technologies
04.2018 - 08.2018
Some College (No Degree) - Cyber Security
Dallas College
No Degree - Theater Arts
Central Michigan University
High School Diploma -
DRW College Prep