Professional Summary
Overview
Work History
Education
Skills
Timeline

Dwayne McGlorn

Oliver Gordon.
St Louis,MO
2
years of professional experience

Results-driven professional with a proven track record at Oliver Gordon, excelling in customer service and service coordination. Expertly managed communication and logistics, enhancing delivery efficiency and customer satisfaction. Skilled in data entry and decision-making, consistently improving operational workflows and maintaining high standards of service quality.

Developed key skills in fast-paced logistics environment, including efficient problem-solving, effective communication, and multitasking. Seeking to transition into new field where these skills can be applied and further developed. Prepared to leverage these abilities to contribute to operational success and team efficiency.

Offering strong foundation in logistics and transportation, eager to learn and develop in dynamic environment. Contributes keen ability to quickly grasp new systems and procedures, bolstered by effective communication and problem-solving skills. Ready to use and develop organizational and multitasking abilities in Desired Position role.

Work History

Diswatcher

1 Year 2 Months
Oliver Gordon. | 01.2025 - 03.2026
  • Coordinated communication between drivers and customers to ensure timely deliveries.
  • Monitored vehicle locations using GPS tracking systems for efficient route planning.
  • Managed scheduling and dispatching of shipments to optimize workflow and reduce delays.
  • Assisted in resolving customer inquiries and complaints to maintain service quality.

Housekeeping Aide

8 Months
Daisy End | 06.2024 - 02.2025
  • Maintained cleanliness and sanitation in guest rooms and common areas.
  • Assisted with laundry services, ensuring timely delivery of clean linens.
  • Organized cleaning supplies and equipment for efficient task execution.
  • Responded promptly to guest requests, enhancing overall satisfaction.
  • Implemented effective cleaning techniques, improving operational efficiency.
  • Conducted routine inspections to uphold quality standards throughout facility.
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
  • Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.

Education

High School Diploma

Northwest High School | St Louis, MO | 06-1989

Skills

Customer service
Data entry
Decision-making
Active listening
Customer relations
Customer relationship management
Service coordination
Work order management
Verifying coverage
Record keeping
Call handling
Shift coordination

Timeline

Diswatcher

Oliver Gordon.
01.2025 - 03.2026Read More

Housekeeping Aide

Daisy End
06.2024 - 02.2025Read More

Northwest High School

High School Diploma
Read More
Dwayne McGlorn