Dwayne Mills
Peoria,Arizona
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Brigestone winter driving school graduate. Excellence in fabrication and welding. Strong knowledge in fmvss certification testing. Skilled offroad driving and vehicle recovery.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Technician
Technical Professional Group
Apache Junction, AZ
07.2021 - 05.2022
- Maintained quality assurance and customer satisfaction objectives.
- Executed diagnostics, troubleshooting and evaluations on Prototype vehicles.
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.
- Work with engineers training tech's to learn road load testing.
Technician
Toyota Motor North America
Wittmann, AZ
01.2017 - 07.2021
- Ride & Handling subjective/objective testing
- Maintained quality assurance and customer satisfaction objectives by taking ride data measurements and absorber tuning prior to production.
- Executed diagnostics, troubleshooting, and joint supplier evaluations for tire development.
Sr. Technician for Road Load Testing
Toyota Motor North America
Wittmann, AZ
01.2013 - 01.2017
- Powertrain- Road Load testing
- Performed test on prototype vehicle performance and communicate results with engineers and EPA.
- Organized work to meet demanding production goals.
- Performed complex mechanical alignments and calibration of equipment to quality standards.
Sr. Technician Durability GP Veh/Dynamics
Toyota Motor North America
Wittmann, AZ
01.2007 - 01.2013
- Completed preventive maintenance on set schedules.
- Diagnosed problems with prototype vehicles by applying technical knowledge and troubleshooting skills.
- Installed new software and parts with efficient approach.
- Conducted tests of components and systems to evaluate performance and identify concerns.
Durability Technician
Toyota Motor North America
Wittmann, AZ
01.2003 - 01.2007
- Maintained quality assurance and customer satisfaction objectives By reviewing customer complaints and working with engineers to address these complaints.
- Executed diagnostics, troubleshooting and evaluations on Production and prototype vehicles.
- Completed job reports and logs immediately following review meetings with engineer.
Technician
Toyota Technical Center
Torrance, CA
01.1996 - 01.2002
- Maintained quality assurance and customer satisfaction objectives.
- Executed diagnostics, troubleshooting and evaluations on prototype vehicles..
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following final agreements.
Shipping and Receiving operator
Toyota Technical Center
Torrance, Ca.
03.1992 - 01.1996
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Sorted and delivered materials to different work areas and staff.
Education
No Degree - Automotive Technology “T-Ten”
Cypress College
Cypress, CASkills
- Leadership/Development
- Project Management for each development job assigned
- Test Leader for dynamic test trip evaluations
- Towing test leader for dynamic evaluations
- Towing Training Instructor
- Microsoft Word/excel
- A3 report writing
- Legal word management training for A3 report writing
Certification
Advanced driver licensed (Precision driving)
Offroad Level 2 (Instructor) Licensed
Bridgestone Winter Driving School Graduate
Subjective vehicle evaluation
Objective testing/Instrumentation set up
NCap Testing
Vehicle roll over certification
Fabrication: welding/machining
FMVSS and EPA Certification Testing
TBP Completed 2017
Timeline
Technician
Technical Professional Group
07.2021 - 05.2022
Technician
Toyota Motor North America
01.2017 - 07.2021
Sr. Technician for Road Load Testing
Toyota Motor North America
01.2013 - 01.2017
Sr. Technician Durability GP Veh/Dynamics
Toyota Motor North America
01.2007 - 01.2013
Durability Technician
Toyota Motor North America
01.2003 - 01.2007
Technician
Toyota Technical Center
01.1996 - 01.2002
Shipping and Receiving operator
Toyota Technical Center
03.1992 - 01.1996
No Degree - Automotive Technology “T-Ten”
Cypress College
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