DWENLY THELUS
Tampa
Summary
United States Navy veteran and administrative professional with a background in healthcare, military, and customer service environments. Experienced in managing inventories, maintaining compliance with regulatory procedures, and supporting front-office operations. Known for strong communication, organizational efficiency, and the ability to perform under pressure while maintaining high accuracy and professionalism.
Overview
7
7
years of professional experience
Work History
Driver
Uber
05.2025 - Current
- Safely transport passengers, achieving high customer satisfaction ratings.
- Maintain vehicle condition, ensuring compliance with safety regulations.
- Adapt routes based on real-time traffic data, reducing travel time.
- Utilize GPS technology to optimize navigation and increase efficiency.
Dental Assistant
Gotu Dental Staffing
Tampa
06.2020 - Current
- Provided front-office administrative and chairside support in a fast-paced dental practice to ensure seamless patient flow and operational efficiency.
- Maintained inventory records and ensured timely restocking of dental and office supplies.
- Created and sustained a clean, organized work environment that supported patient comfort and regulatory standards.
- Supported dental procedures by preparing equipment and documenting case notes, streamlining daily operations.
- Engaged patients pre- and post-exams to answer questions and reduce anxiety, improving client satisfaction.
Technician/Administrative Support Specialist
United States Navy
12.2023 - 05.2025
- Supported operational readiness and equipment maintenance, contributing to safety, compliance, and procedural accuracy in high-stress environments.
- Responded to urgent incidents and maintained detailed reports, reinforcing reliability and crisis communication.
- Ensured strict compliance with federal laws, safety policies, and procedural documentation.
- Repaired and maintained equipment using technical manuals and precision tools, demonstrating attention to detail and adherence to protocol.
- Participated in high-frequency drills, showcasing adaptability, teamwork, and situational readiness.
Customer Service Associate
Chick-fil-A
Tampa
03.2019 - 06.2020
- Delivered efficient customer service and maintained inventory for a high-volume, quick-service environment.
- Managed daily inventory to support business continuity and reduce supply shortages.
- Delivered high-quality service through face-to-face and phone-based interactions.
- Performed cash handling, order processing, and task tracking with consistent accuracy.
Education
DENTAL ASSISTANCE -
Florida Career College
Skills
- Data Entry
- Microsoft Office
- Records Management
- Appointment Scheduling
- Document Filing
- Report Preparation
- Task Prioritization
- Cash Handling
- Front Desk Support
- Professional Communication
- Inventory Management
- Regulatory Compliance
- Office Organization
- Team Support
- Time Management
Languages
English, Native
Timeline
Driver
Uber
05.2025 - Current
Technician/Administrative Support Specialist
United States Navy
12.2023 - 05.2025
Dental Assistant
Gotu Dental Staffing
06.2020 - Current
Customer Service Associate
Chick-fil-A
03.2019 - 06.2020
DENTAL ASSISTANCE -
Florida Career College