Microsoft Excel
Dwyane A. Planter
Buffalo,NY
Summary
Searching for a challenging position in an Information Technology role that values attention to detail, critical thinking, and strong verbal/written communication skills. Focused on building and developing upon current IT skills to align with prospective company needs.
Overview
10
10
years of post-secondary education
4
4
years of professional experience
Work History
Business Account Executive
Charter Communications
Buffalo, NY
05.2017 - 12.2020
- Tracked territory sales activity and revenue growth using Salesforce CRM
- Collaborated with current and potential small businesses extensively to understand needs before proposing specific solutions.
- Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller.
- Analyzed marketing data, including market trends, competitor performance and product strengths.
- Provided technical troubleshooting and problem solving for clients with installed equipment/system issues.
Social Media Marketing Manager
Liberty Yellow Cab
Buffalo, NY
09.2016 - 05.2017
- Planned and instituted social media marketing plan for Liberty Yellow Cab & Liberty Communications
- Created and facilitated Facebook & Twitter online contests to retain members and attract new members.
- Discussed SEO needs and optimized strategies for short- and long-term campaigns directly with CEO
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Outlined omnichannel channel goals across brands and digital platforms, including store systems, web, mobile and marketing systems.
Education
MBA - Business Management
SUNY At Buffalo (UB)
Buffalo, NY 09.2019 - Current
Bachelor of Science - Business Marketing
SUNY Buffalo State
Buffalo, NY 09.2015 - 05.2017
Associate of Science - Business Administration
Erie Community College
Buffalo, NY 09.2012 - 05.2015
High School Diploma -
Hutchinson Central Technical High School
Buffalo, NY 09.2008 - 06.2012
Skills
Time management
Verbal and written communication
Deductive reasoning skills
Detail-oriented
Technical Support
Software
Microsoft Office
Wireshark
VirtualBox
Timeline
MBA - Business Management
SUNY At Buffalo (UB)
09.2019 - Current
Business Account Executive
Charter Communications
05.2017 - 12.2020
Social Media Marketing Manager
Liberty Yellow Cab
09.2016 - 05.2017
Bachelor of Science - Business Marketing
SUNY Buffalo State
09.2015 - 05.2017
Associate of Science - Business Administration
Erie Community College
09.2012 - 05.2015
High School Diploma -
Hutchinson Central Technical High School
09.2008 - 06.2012