Dyan O'Brien
Linden,NJ
Summary
Dynamic office manager with over 25 years in optimizing workflow and enhancing team collaboration. Adept in billing, credit and collections, and maintaining accurate financial records. Ready to leverage extensive experience for improved operational efficiency.
Overview
26
26
years of professional experience
Work History
Office Manager
Amcest Corporation
Roselle, NJ
12.2000 - Current
- Streamlined office operations to enhance workflow efficiency and productivity.
- Managed scheduling, correspondence, and documentation for multiple departments.
- Oversaw inventory management, ensuring adequate supplies for daily operations.
- Developed and implemented office policies to improve team collaboration and performance.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Coordinated vendor relationships to maintain service quality and cost-effectiveness.
- Trained staff on administrative processes and software applications for improved accuracy.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Interceded between employees during arguments and diffused tense situations.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Education
High School Diploma -
Linden High School
Linden, NJ06-1999
Skills
- Customer service
- Data entry
- Bookkeeping
- Mail handling
- Organizational skills
- Office administration
- Billing
- Account reconciliation
- Credit and collections
Timeline
Office Manager
Amcest Corporation
12.2000 - Current
High School Diploma -
Linden High School